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Review of Trybe

10
Seamless guest journeys and easy diary management — reporting could improve
Spa Operations Manager from 200 to 499 room City Center Hotels in London (United Kingdom)
Verified
15 days ago
Products Reviewed
Spa Software
What do you like most?
We love Trybe for the seamless guest journey. The booking diary is easy to manage, making day-to-day operations effortless. The platform is user-friendly, visually stunning, and offers a modern, premium-looking shopfront that reflects our brand beautifully. One of Trybe’s standout features is its package configuration functionality, which allows guests to build and personalise their own experiences at their own pace. They can easily add treatments, upgrades, and extras, creating a tailored package with as many options as they wish. Combined with the excellent and responsive support team, Trybe has become an invaluable tool for both our guests and our business.
What do you dislike or think could be improved?
It is great to see that Trybe is continuously upgrading, innovating, and evolving its platform to meet the needs of both businesses and guests. The team is always receptive to feedback, actively listening to their clients and demonstrating a genuine commitment to ongoing improvement. While reporting is one area that could be further enhanced, it is reassuring to know that Trybe is already working on developing this functionality. As with many aspects of the platform, improvements are regularly being introduced, showing their dedication to continuous progress, enhanced usability, and long-term customer success.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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