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Review of M3

9
Helpful support and training — but POS integration needs work
Corp Controller/CFO from 500+ room Extended Stay & Serviced Apartments in Harrisburg (United States)
Verified
1 days ago
Products Reviewed
Hotel Accounting Software
What do you like most?
Response to customer service inquiries is sufficient along with the "live" online training to troubleshoot issues. This is important when creating new companies and adding to existing reports or creating new ones.
What do you dislike or think could be improved?
Interface with AVERO and the networking between POS to PMS to M3. We have not had a good success with POS matters - whether it be the StayPMS transition or an existing transition from MICROS to TOAST. There seems to be a loophole with AVERO and their communication with customer and M3. This could be improved by networking with them and building a work flow for all to understand and execute.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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