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M3 (Accounting)
4.4 (595 REVIEWS)
HT Score
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sarah, Chandler, Paul + 20 more experts recommend M3
Read Recommendations
M3 (Accounting)
Ranked 2 (out of 44) in Hotel Accounting Software
2026 Finalist
HotelTechAwards
Hoteliers voted M3 as the #2 Hotel Accounting Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldAccounting software and service to power hospitality company performance
89% recommended by 646 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 643 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
M3 is valued by hotels for simplifying accounting operations, especially labor tracking, payroll, GL management, and revenue reporting, while syncing with PMS data to reduce manual work and improve accuracy. Users say it saves time, surfaces YOY and department-level insights, and helps manage billing and invoices, but recurring complaints include Citrix-related friction, glitches, outdated interface/workflows, and weak support or tax-exempt processing.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 643 others
Read their reviewsWhat Types of Hotels M3 is Popular For
Size
22 | X-Small (1-9 room)
39 | Small (10-49 room)
175 | Mid-Sized (50-99 room)
439 | Large (100-499 room)
64 | X-Large (500+ room)
Country
674 | United States
30 | Canada
6 | Bahamas
4 | United Kingdom
3 | Singapore
3 | India
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Mexico
1 | Puerto Rico
Type
545 | Branded Hotels
340 | Bed & Breakfast & Inns
294 | Boutique Hotels
262 | Airport/Conference Hotels
227 | Limited Service & Budget Hotels
187 | Luxury Hotels
168 | Resorts
158 | City Center Hotels
87 | Extended Stay & Serviced Apartments
42 | Hostels
28 | Motels
24 | Casinos
20 | RV Parks & Campgrounds
13 | Vacation Rentals & Villas
Region
705 | North America
9 | Central America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
595 | Hotel Accounting Software
291 | Business Intelligence
291 | Scheduling & Workforce Management
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What is M3?
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Accounting) is a comprehensive accounting software solution designed specifically for the hospitality industry. It streamlines daily and monthly financial operations, enabling seamless integration with various Property Management Systems (PMS). This integration ensures that users can effortlessly track and manage financial transactions. M3 allows hoteliers to store invoice images directly within the accounting system, simplifying accounts payable processes and significantly reducing manual data entry. Its user-friendly interface and customizable reporting features make it easy for new staff to adapt, fostering efficiency and improving overall operational workflows. By leveraging M3, hoteliers can reduce overhead, optimize labor costs, and enhance profitability, making it an indispensable tool for modern hotel management.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
M3 Reviews Analyzed: 11
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
M3 Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by M3
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
M3's Provided Description:
"Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success."
FAQs
Capabilities
Scalable for growth
Scalable for growth
From single-properties to portfolios in the hundreds, M3 Accounting Core scales with your growth.
Streamlined for efficiency
Streamlined for efficiency
M3 provides a best-of-suite solution allowing hoteliers to dramatically reduce the number of systems required at the corporate level, saving both time and money.
Tax & Reporting
Tax & Reporting
Customize financial reports to fit your needs, easily manage taxes with preset rates, and automatically print 1099/1096 forms for accurate tax reporting. Import and export various data types to streamline operations and enhance efficiency. These features save time, reduce errors, and provide better control over your tax and reporting processes.
Planning & Management
Planning & Management
Effortlessly set up and lock budgets with key metrics, ensuring consistency across properties. Accurately forecast and compare multiple periods, helping you make informed decisions. Track construction costs with up to three budgets, associating journal entries and vendor invoices for better financial management. Enhance security with customized access groups and roles, providing peace of mind and tailored access for your team.
Automated for your convenience
Automated for your convenience
Effortlessly customize daily reports with automatic PMS importing and rollover. Enjoy a robust, multi-company accounts payable module with partial payment schedules and prepay invoices to minimize errors. Handle multi-currency exchange rates and recurring invoices with ease. Automate images and documents to vendor invoices and journal entries. Benefit from a customizable general ledger and chart of accounts for tailored financial management.
Finance
Finance
Manage cash position across properties with cleared transactions and import reconciliation.
Secure data storage
Secure data storage
Your data is safe, secure, and always available through SSAE-16 audited data centers.
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
CoreSelect
M3 CoreSelect™ is the newest accounting and financial reporting solution from M3. Built from the ground up with 25 years of M3 experience, CoreSelect™ targets smaller portfolio hotel owners, operators, and management companies.
M3 Insight
Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions. It empowers hoteliers to make informed decisions with real-time insights from data aggregated from M3 Accounting Core, STR, GSS, OTB, M3 Labor Management, and more. M3 Insight simplifies data visualization, allowing quick access to crucial insights.
M3 Labor Management
Scheduling & Workforce Management
M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking.
M3 Reviews Summary
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, M3 (Accounting) is the #1 most trending product in the Hotel Accounting Software category (out of 44) and the #33 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #2 Hotel Accounting Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
M3 Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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M3 Case Studies
When it comes to financial data, speed and accuracy are crucial. Learn how Raines Company made M3’s Professional Services the backbone of its bookkeeping process to cut financial statement turnaround times as it grew.
100+ HOTELS IN 30 DAYS: J&P LEFT QUICKBOOKS BEHIND WITH M3 + INOVA
HOW M3 + CORPAY GAVE YEDLA 32 HOURS BACK EVERY MONTH
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
Glenn Young
Risk & Financial Officer @
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
James Fair
Co-Founder @
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
Keith Schreiner
Senior Vice President of Accounting @
GF Isabel
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
Kurt Gyalog
Director of Business Intelligence @
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
Mardi Morris
Chief Financial Officer @
"If you are in the hotel business, you use M3!"
Shilpa Vaidya
Controller @
Schahet Hotels, LLC.
Featured Customers
More Products by M3
Hotelier Rating
Looking for specific info?
10
Great customer service and account lookup, but time sheets need work
gm from 200 to 499 room Boutique in Angola (United States)
Verified
3 days ago
the service side is amazing, love the account core- can look up when things were entered/paid/processed. but great customer service with quick responses back.
United States
United States
gm
Large Hotel
7
User-friendly operations management — but navigation and reports could be easier
Accountant from 200 to 499 room Luxury Hotel in New York City (United States)
Verified
4 days ago
What I like most about M3 is its user-friendly interface and the convenience it provides for managing hotel operations. It helps streamline daily tasks and makes it easier to access the information we need.
United States
United States
Accountant
Large Hotel
7
User-friendly with helpful support — but dashboards need fixing
VP Finance from 200 to 499 room Boutique in Los Altos (United States)
Verified
4 days ago
There are a lot of enhancements with M3 now, and the system is very user friendly. Tech support is incredibly helpful.
United States
United States
VP Finance
Large Hotel
8
Easy reconciliation and bulk journal uploads — not very intuitive for beginners
Accounting Manager from 200 to 499 room Branded Hotel in Tacoma (United States)
Verified
4 days ago
Accounts are easy to reconcile and I like that I can upload many journal entries at once. The payment wizard is easy to use.
United States
United States
Accounting Manager
Large Hotel
10
Smoother daily balancing with top-tier support — mapping can be off
General Manager from 200 to 499 room Boutique in West Orange (United States)
Verified
4 days ago
Transfers daily financials making balancing the day smoother. Customer support is also top tier always timely responding and completing any assistance needed!
United States
United States
General Manager
Large Hotel
10
Comparison to last year and duplicate invoice checks — but reports are hard to read and outages are frequent
General Manager from 200 to 499 room Branded Hotel in Phoenix (United States)
Verified
4 days ago
Comparison to last year on reports and the way it catches duplicate invoices are the only things I can think of.
United States
United States
General Manager
Large Hotel
10
Financial visibility that supports stronger performance
General Manager from 200 to 499 room Branded Hotel in Gulfport (United States)
Verified
5 days ago
M3 Accounting has been a valuable resource in helping us manage our hotel’s financial operations efficiently and effectively. The platform provides a convenient way to track expenses, monitor financial performance, and maintain better organization across our accounting processes. As a General Manager, having access to accurate, detailed fin...
United States
United States
General Manager
Large Hotel
10
Easy accounting with daily numbers right in front of you
General Manager/DOS from 75-99 room Branded Hotel in Champaign (United States)
Verified
5 days ago
This is the easiest accounting system you can use. Whether you are a hotel, or just a small ma & pa store. The easy mapping and daily numbers will help you stay in line on your budget every day as it is all right in front of you.
United States
United States
General Manager/DOS
Mid-Sized Hotel
10
When it comes to financial data, speed and accuracy are crucial. Learn how Raines Company made M3’s Professional Services the backbone of its bookkeeping process to cut financial statement turnaround times as it grew.
VP of Accounting from 75-99 room Branded Hotel in Waco (United States)
Verified
6 days ago
Before switching to M3, it was taking some properties 60-90 days to get financial statements out. That didn’t support our growth plans.
United States
United States
VP of Accounting
Mid-Sized Hotel
6
Strong property-level reporting, but the interface feels dated
Internal Audit from 200 to 499 room Boutique in Sunnyvale (United States)
Verified
6 days ago
M3 gives us strong reporting and visibility into property-level financials, which is essential for managing hotel accounting across managed properties. Being able to pull accurate, timely reports makes month-end review and variance analysis more efficient, and it helps us quickly see how each property is performing against expectations. Thi...
United States
United States
Internal Audit
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
M3 offers a complete hospitality-specific accounting software and service solution that equips lodging operators with a clear view of financial and operating performance to make informed, data-based decisions faster.
Showing all answers to: "What does this product or service do well?"
M3 offers a complete hospitality-specific accounting software and service solution that equips lodging operators with a clear view of financial and operating performance to make informed, data-based decisions faster.
M3 manages the financials; Edenred Pay automates the movement of money, helping hospitality organizations pay suppliers faster, more securely, and with less manual work. The combined solution allows hospitality companies improve supplier payment accuracy and on-time payments, gain better visibility into spending and cash management. It also creates potential revenue through virtual card rebates and electronic payment adoption.
M3's Accounting Core and BI/reporting suite is a genuinely solid financial backbone for hospitality operators. The platform handles GL coding, invoice batching, and operations reporting at real scale (M3 processes over $14B in transactions across 4,000+ properties). As an integration partner, we see this firsthand: invoices and GL data sync reliably into M3, and on the rare occasion an API issue surfaces, M3's Integration Support team is responsive and follows through until resolved.
M3's GL coding syncs automatically with Reeco, so invoice data flows through without manual re-entry. That real-time connection means our finance teams are working from current numbers instead of waiting on batch updates or manual exports.
We work with a lot of hotels that use a myriad of financial software - for many clients, what should be very easily accessible information takes hours and the help of a tech team. Not the case with clients using M3 - they are always organized, everything is at their fingertips, and it leads to a much smoother project.
Question:
What differentiates this product or service from the competition?
Answer:
M3's accounting software is created specifically for the hotel industry, easy to navigate and use, and is consistently being updated. Our mutual clients appreciate the flexible and customizable reporting, and time-saving data automation afforded by direct integration with their PMS. We've also heard good things about M3's responsive and efficient customer support team.
Showing all answers to: "What differentiates this product or service from the competition?"
M3's accounting software is created specifically for the hotel industry, easy to navigate and use, and is consistently being updated. Our mutual clients appreciate the flexible and customizable reporting, and time-saving data automation afforded by direct integration with their PMS. We've also heard good things about M3's responsive and efficient customer support team.
The differentiator is that hospitality organizations receive a purpose-built hospitality accounting platform combined with integrated AP automation, payment optimization, supplier enablement, fraud protection, and revenue-generating payment programs in a single workflow.
What sets M3 apart is how seriously it invests in its partner ecosystem. Its Strategic Alliance Program pairs M3 with a curated set of best-in-class hospitality tech vendors (Reeco included) to deliver pre-built integrations, coordinated support, and preferred pricing. This gives hoteliers connected technology options and helps them avoid stitching together their own back-office stack.
The API depth is what stands out. The M3 integration supports true real-time sync rather than overnight or batch processing, which is a meaningful gap versus other accounting platforms in this space that still rely on delayed data transfer.
The drastic difference is that M3 only works with hotel groups, so everything is already optimized for the hospitality industry. Plus, because the majority of their staff also comes from the industry, any "troubleshooting" is second nature.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Based on our experience with M3 as integration partners, we can vouch for the engaged and experienced team behind their company and product. M3 offers a complete hotel accounting solution that is easy to use, saving a great deal of time and providing hoteliers with a clear view of their business. We recommend checking that M3 integrates with your PMS to automate the process of balancing financial data between your PMS and M3 software for maximum data integrity and efficiency.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Based on our experience with M3 as integration partners, we can vouch for the engaged and experienced team behind their company and product. M3 offers a complete hotel accounting solution that is easy to use, saving a great deal of time and providing hoteliers with a clear view of their business. We recommend checking that M3 integrates with your PMS to automate the process of balancing financial data between your PMS and M3 software for maximum data integrity and efficiency.
Focus less on AP automation features and more on supplier adoption and measurable ROI. The success of any payment automation project depends on how many suppliers actually move to electronic payments and how quickly you can eliminate manual processes. Edenred Pay's supplier enablement services, multiple payment options, and rebate opportunities can help deliver value beyond simple cost savings
Weigh M3's hospitality-specific track record heavily in your decision. This isn't a generic accounting platform adapted for hotels. M3 was built by hoteliers for hoteliers, has over 25 years focused solely on this industry, and serves more than 9,000 hospitality entities with a 95% customer retention rate. That depth means the product already understands hotel-specific accounting, reporting, and workforce needs, so you spend less time explaining your business to your software.
Get your GL mapping right at setup. The integration only pays off when the coding structure is clean going in. Spend the time upfront with your finance team rather than fixing it after data is already flowing.
The M3 team LOVES their clients, and the hotel industry. Nobody just "works there", they are literally obsessed with making sure their solutions are the best they can be, and if there is an issue, they will work day and night to fix it.
Recommended by
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VP, Channel Partnerships
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Trinteech
Are you a consultant or vendor that recommends M3?
Leave a recommendation
News
M3
1 day ago
INNRLY Joins M3’s Partner Ecosystem
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When it comes to financial data, speed and accuracy are crucial. Learn how Raines Company made M3’s Professional Services the backbone of its bookkeeping process to cut financial statement turnaround times as it grew.
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M3 Honored As Bronze Stevie® Award Winner In 2025 American Business Awards®
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M3 Partners with Edenred to Revolutionize Financial Operations in the Hospitality Industry
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JoAnn Kintzel Joins M3 as CEO Following Blackstone Acquisition
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M3 Named Best Finance & Accounting Software and Best Labor Management Software in the 2025 HotelTechAwards
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1 year ago
M3 Honored with Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business)
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2 years ago
Blackstone Acquires Majority Stake in Leading Hotel Accounting Software and Services Provider M3
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M3 and Paymerang Expand Partnership to Accelerate Payment Automation for Hotel Finance Teams
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M3 and AvidXchange Expand Partnership
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M3 Announces Two New Executive Team Members
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M3 Named 2023 Most Innovative Cloud-Based Financial Platform 2023 - North America by Innovation in Business
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M3 Named Best Finance & Accounting Software for the 4th Consecutive Year in the 2024 HotelTechAwards
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M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform
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M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards
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M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone
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M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award
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M3 Releases New Features Within Labor Management Mobile App
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M3 Recognized as Top Employer in Greater Atlanta Area
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M3
4 years ago
M3 Announces Keynote Speaker for 2022 Partners’ Meeting
M3
4 years ago
M3’s New Mobile App Takes the Work out of Labor Management
M3
4 years ago
M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards
M3
5 years ago
M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers
M3
5 years ago
M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas
M3
5 years ago
How To Choose a Hotel Accounting Package
M3
5 years ago
M3 Receives National Recognition as Top 2021 Employer
M3
5 years ago
M3 Looks Ahead to 2021 AAHOA Convention
M3
5 years ago
M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
M3
5 years ago
M3 Welcomes Over 25 New Accounting Core Customers
M3
5 years ago
M3 Launches Labor Management Mobile App
M3
5 years ago
M3 Donates $100,000 to Support India COVID-19 Relief
M3
5 years ago
M3 Welcomes Sage Hotel Management to Growing Customer Base
M3
5 years ago
How Hoteliers Should React to New Forecasting Challenges in 2021
M3 Integrations
Find Great Pairing Apps
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| Company | Functionality | |
|---|---|---|
Cloudbeds
91% recommended by 1948 hotels |
Channel Managers
+2 more |
|
Actabl
92% recommended by 1801 hotels |
Scheduling & Workforce Management
|
|
Mews
92% recommended by 1062 hotels |
Property Management Systems
|
|
RMS
86% recommended by 407 hotels |
Hotel Management Software
|
|
This integration hasn’t been verified by M3 yet.
MARA Solutions
97% recommended by 394 hotels |
|
|
HOTELTIME
93% recommended by 362 hotels |
Hotel POS Systems
|
|
Stayntouch
94% recommended by 275 hotels |
Property Management Systems
|
|
WebRezPro
93% recommended by 249 hotels |
Property Management Systems
|
|
Jonas Hospitality
93% recommended by 172 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Visual Matrix PMS yet.
Visual Matrix PMS
92% recommended by 148 hotels |
Hotel Management Software
|
Support
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