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Review of Viqal

10
Quick, convenient virtual guest support — if notifications were clearer
Receptionist from 100 to 199 room Boutique Hotels in London (United Kingdom)
Verified
21 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
What I like most about Viqal is that it gives us the opportunity to assist guests virtually, providing them with quick and convenient support whenever they need it. It also helps us improve the guest experience by making communication more efficient and accessible.
What do you dislike or think could be improved?
One thing that could be improved is the notification system. It would be helpful to receive a clear and immediate notification whenever a guest sends a new message, so we can respond promptly and avoid missing any guest requests.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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