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Review of happyhotel

10
Absolutely satisfied.
Stellvertretender Geschäftsführer from 25-49 room Bed & Breakfast & Inns in Bernkastel-Kues (Germany)
Verified
5 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
We only recently started working with happyhotel and were initially concerned that our prices might suddenly become too high, perhaps even perceived as "outrageous" by our guests. So far, however, we've primarily seen a significant increase in revenue and regret not having addressed this issue sooner. Thanks to the price cap we discussed with support beforehand, our prices never exceed the maximum amount we set ourselves, which happyhotel promptly adjusted after our initial miscalculation. The competent, friendly, and, above all, prompt customer support deserves special mention.
What do you dislike or think could be improved?
As already discussed with colleagues during onboarding, an automatic adjustment of the minimum stay would be interesting for us. This would mean, for example, that there would be more and longer stays over long weekends, and therefore less staff would be needed in the rooms.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Sophia Z. from happyhotel replied
Dear hotelier, Thank you for this great and honest review, we really appreciate it! We're glad the price cap gave you the confidence to get started, and that it's already boosting revenue. We'll pass on your kind words to our support team :) Great point on the minimum stay automation too, that's exactly the kind of optimization we're working towards. Kind regards happyhotel Team

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