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Review of happyhotel

10
Daily pricing confidence with a helpful overview — support could be more personal
Geschäftsführung from 25-49 room Other in Kümmersbruck (Germany)
Verified
8 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
We have been using Happy Hotel for 2 years now, it makes our everyday life easier, not to make emotional pricing decisions, but to pass on business-related prices with the corresponding conviction and indeed by everyone in the team. As the owner, I have the opportunity through the daily mail report to be informed about the most important key figures without having to print out long lists. I am always up to date, thanks to the brief overview from Happy Hotel.
What do you dislike or think could be improved?
That has actually already happened by us getting a personal contact person for our house, we use the semi-annual conversations - or exchange - and it is of course enormously helpful if a (our) contact person knows the hotel or is familiar with its challenges - peculiarities. Otherwise, I have nothing to note as an improvement.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A
Sophia Z. from happyhotel replied
Dear hotelier, Thank you so much for the fantastic 10/10 rating after two years together! We are thrilled to hear that happyhotel gives your whole team pricing confidence and that the daily email report saves you valuable time. Thank you for your continued trust! Your happyhotel Team

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