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Review of Mews

10
Fast, reliable support and clear forecasting — a single group view would help
General Manager from 75-99 room Extended Stay & Serviced Apartments in London (United Kingdom)
Verified
1 days ago
Products Reviewed
Property Management Systems
What do you like most?
The customer service is what stands out most. Whenever we raise something, the Mews team responds quickly, understands the issue straight away and follows through until it is fixed, which gives us real confidence running six serviced-apartment buildings in London on the system. Day to day, switching between properties takes seconds, and reservations, billing and reporting all sit in one cloud system my team picks up quickly. The Manager report gives me a clear view of revenue on the books by month, which makes our weekly forecasting and revenue meetings far easier.
What do you dislike or think could be improved?
Honestly very little. A small wish would be a single on-the-books view by month across all our properties in one screen, so group reporting takes even less time than it already does.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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