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Review of RMS

10
RMS Training
from 75-99 room Other in Whitfield (Australia)
Verified
9 days ago
Products Reviewed
Hotel Management Software
Property Management Systems
What do you like most?
RMS one-on-one training with Karen B is a highlight for me. Karen is so professional, easy going and kind. She makes light work at helping set up new tariffs, accommodation types and any queries you might have with RMS.
What do you dislike or think could be improved?
Sometimes I find RMS to be a bit slow and you require quite a few clicks to finish a change with a reservation. When you copy a reservation, once you have saved it, you need to refresh your booking chart to see the booking. Also, email confirmation of a refund is not working, advises email has failed. This use to work and we have not changed anything, so unsure why this has happened. Have raised this as an issue and cannot be fixed?
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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