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Review of Kipsu

10
Kipsu is used at my property to encourage our guests to share their feedback and/or report any problems with their stay during their stay so we can Make it Right before they check out. It is both affordable and a wonderful tool.
General Manager from 500+ room Branded Hotels in San Jose (United States)
Verified
8 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
Kipsu is used at my property to encourage our guests to share their feedback and/or report any problems with their stay during their stay so we can Make it Right before they check out. It is both affordable and a wonderful tool.
What do you dislike or think could be improved?
It would be nice if it interfaced with our PMS ONQ. I do like that it is now interfaced with the Hilton Honors App.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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