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Review of HelloShift

10
Great communication tool for Hotel Staff and guests! User friendly!
Front Desk Clerk from 75-99 room Boutique Hotels in Atlanta (United States)
Verified
7 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
What do you like most?
Great communication tool for Hotel Staff and guests! User friendly! The incoming notification is good. Here are a few of the plus's :) - You can text in house guests events and or updated information about the hotel i.e. brunch, rooftop drink specials... - Snip bits are great this saves on response time to reoccurring questions that guest have.
What do you dislike or think could be improved?
If you could share ideas for concierges usage. I would love to hear of more ways to promote the hotel and other things we can make our guest aware of.
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
5.0/5
Michelle T. from HelloShift replied
Thanks for your review! You really show how one messaging app for staff and guests leads to big wins! And we love how snippets make texting faster while making it super easy to provide personalized white glove service. Let’s chat in the app about how things like our wiki might help in your quest to better serve guests. We have built HelloShift by listening to passionate users like yourself so can’t wait to hear what you have to say. See you on HelloShift :)

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