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Review of Safara

10
Really useful
Revenue Director from 200 to 499 room Bed & Breakfast & Inns in Brooklyn (United States)
Verified
14 months ago
Products Reviewed
Booking Engine
What do you like most?
Safara's booking engine has revolutionized our ability to capture additional revenue beyond just room bookings. The standout feature for us has been the capability to sell non-room inventory directly within the booking widget. Our guests can now seamlessly book restaurant reservations and spa appointments alongside their room, all in one streamlined transaction. Since implementing this integrated approach, we've seen a substantial increase in both restaurant and spa reservations, significantly boosting our non-room revenue contribution. What makes this functionality particularly valuable is how intuitive it is for guests. The booking flow naturally guides them to consider these additional services without feeling pushy or overwhelming. The quick loading times and frictionless experience encourage guests to explore all our offerings rather than just booking a room and leaving the site. The Safara team provided excellent support in setting up these additional inventory types, ensuring everything works smoothly within our existing operations. The ability to showcase our full property experience in one booking widget has not only increased revenue but also enhanced the overall guest experience before they even arrive.
What do you dislike or think could be improved?
While the current system works well, having more advanced inventory management tools specifically for non-room items would further enhance the experience. The ability to create bundled packages that combine rooms with spa or dining experiences could be a valuable addition to drive even more ancillary revenue.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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