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Review of SiteMinder

10
Friendly User, very stable system, variety functions
Manager, Yield & Revenue from 50-74 room City Center Hotels in Bangkok (Thailand)
Verified
6 months ago
Products Reviewed
Channel Managers
Booking Engine
Hotel Metasearch Management Software
What do you like most?
* Friendly User. * Very stable system. * Variety functions. * Nice supports. * Valuable reports. * Connected with various channels.
What do you dislike or think could be improved?
* Revised Direct Booking channel to be easier to use. * Make more attractive website builder. * If you drop price as still keep increasing every year.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Nawarat Kehasawangwong, Thank you for your feedback! It's wonderful to hear that you find our system stable and our support helpful! We appreciate your feedback regarding the direct booking channel, website builder and the fees. This feedback will be shared with the team, we're always striving for improvement. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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