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Review of Little Hotelier

10
Direct human support and an easy calendar — setup is still too complex
director from 10 to 24 room Hostels in Perth (Australia)
Verified
2 days ago
Products Reviewed
Hotel Management Software
What do you like most?
I love that I can do a direct chat with a real person any time. It makes fixing issues so easy when I know it's not just an AI generated response that goes around in circles. The human touch makes it so much easier. The calendar is always easy to see and manage.
What do you dislike or think could be improved?
At the moment I am happy with all details. But only because I have learned the system. In the beginning it was a bit complex with all the different tabs and areas I had to go to set it up initially. Would be helpful if it was a more simplified system option. Say where you could have multiple platforms that mirror each other. For example to just select Hostelworld and bookings.com. Set up a price and the rooms under 1 section then just click the platforms that you want it set up against and it goes out to all the selected ones. Not set up all beds and room rates for each and every one when they will be the same. I still get lost sometimes and use ChatGPT to help me.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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