Review of Guestnet

8
Clear spa and activity bookings — but PMS issues hurt groups
Marketing Manager from 75-99 room Resorts in Bagno Vignoni (Italy)
Verified
1 days ago
Products Reviewed
What do you like most?
Digital and therefore eco friendly; overview of spa appointments and costs for the guest; quick and clear sign-ups for activities.
What do you dislike or think could be improved?
Coordination with the PMS is error-prone; this is disadvantageous for group bookings and creates privacy issues—both when guest data is not recorded correctly and regarding data sharing between individuals traveling together.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5

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