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Review of Little Hotelier

7
One source of truth with secure payments — but setup issues linger
Asst. Manager from 5 to 9 room Luxury Hotels in New Plymouth (New Zealand)
Verified
2 days ago
Products Reviewed
Hotel Management Software
What do you like most?
Calendar functionality Ability to take payments securely Automatic integration with other channels/websites (we work from one source of truth rather than many)
What do you dislike or think could be improved?
The recent update to the site has caused issues with rates and minimum nights that pulled through incorrectly, and the user interface to work out how to fix this is unweildy. There should have been more direct and proactive engagement to ensure the correct set up.
3.5
Average
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
2.0/5

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