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Review of Cloudbeds

10
Easy to manage with a practical front-desk calendar — support takes too long to reach
Owner from 5 to 9 room Vacation Rentals & Villas in Chiang Mai (Thailand)
Verified
1 days ago
Products Reviewed
Channel Managers
Property Management Systems
Hotel Management Software
What do you like most?
After using other hotel systems, I found Cloudbeds easier to manage, particularly when setting up currencies. Being able to configure the settings ourselves is convenient. The calendar is also clear and practical for everyday front-desk operations.
What do you dislike or think could be improved?
The support team is helpful once we reach them, but the initial chatbot process can add some waiting time. Faster access to a support agent, especially for urgent operational issues, would make the experience even better.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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