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Review of Akia

9
Easy guest info and task tracking — but communication can be slow
Guest Experience Specialist from 75-99 room Boutique Hotels in Montreal (Canada)
Verified
6 days ago
Products Reviewed
Guest Messaging Software
Contactless Check-in
What do you like most?
It is easy to gather all information for a specific guest + it is also a great tools to gather notes and tasks all at once.
What do you dislike or think could be improved?
The communication system between Akia and Salto for example is sometimes very slow. Akia doesnt recognize easily the users and sometimes forget to generate or match the codes with specific users.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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