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Review of Optii Solutions

10
Housekeeping Team Member
OPerations Manager from 50-74 room Boutique Hotels in Broadbeach (Australia)
Verified
2 years ago
Products Reviewed
Housekeeping Software
Staff Collaboration Tools
What do you like most?
Communication, - This helps with our rooms and times needed. Assign - This is good to see where we need to go. Chat - is also great to keep the day going. Reporting - Is good for our manager to make sure items are replace in rooms and any damages are fix as soon as possible. It will be good once we can take photos on the optii houysekeeping to transfer over to Optii jobs. and also assign the task needed to the correct person.
What do you dislike or think could be improved?
Nothing to improve as we are very happy with how the Optii jobs and housekeeping is working for us as the housekeeping team. We know our Manager would like the rostering system to work differently as she can not use it as it is at the moment. Im not sure how? But thats what we know.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
N/A
Juan P. from Optii Solutions replied
Hi Mel, we thank you for the outstanding 10/10 rating and your insightful feedback! We're thrilled to hear about your positive experience with Optii, especially the benefits of our reporting feature. We understand your manager's preference for a different rostering system, and I'm pleased to report that with our open API, there are endless possibilities. I've connected with your success manager to explore these options in more detail. Thank you for choosing Optii! If you have any more insights or suggestions, we're here to listen. Your satisfaction is our priority!

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