Optii Housekeeping

4.7 (106 REVIEWS)

HT Score icon
HT Score  
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Optii Housekeeping

Ranked 7 (out of 37) in Housekeeping Software

Optii | The Only Predictive Hotel Operations Technology

Optii Solutions is popular in Australia and United States.

Bell avatar Bell - AI powered product analyst

I analyzed all of Optii Solutions’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Optii is praised for giving housekeeping and engineering teams real-time operational visibility, centralized task management, and dependable day-to-day workflow control that can improve productivity and guest room turnaround. Reviewers say it helps hotels coordinate work more efficiently and make faster decisions, though mobile usability on iPhone is a recurring weakness that can slow supervisors in the field.

Partners say

Industry experts recommend Optii as a strategic housekeeping operations platform, not just a task checklist. They highlight its predictive automation, real-time service request handling, configurable workflows, and strong PMS integrations, while noting its proactive maintenance and collaboration tools help hotels run more efficiently and improve guest responsiveness.

Michael Lambert Debra Wolman Trevor MacLean

Michael, Debra, Trevor and 2 others

Read their recommendations

What Types of Hotels Optii Solutions is Popular For

Size

1 | X-Small (1-9 room)

2 | Small (10-49 room)

8 | Mid-Sized (50-99 room)

88 | Large (100-499 room)

9 | X-Large (500+ room)

Country

53 | Australia

28 | United States

7 | Philippines

5 | United Kingdom

3 | Canada

3 | Germany

2 | New Zealand

2 | Estonia

2 | Austria

2 | Ireland

2 | Sweden

1 | China

1 | Aruba

1 | Panama

Type

67 | Luxury Hotels

53 | Resorts

48 | Branded Hotels

47 | City Center Hotels

43 | Boutique Hotels

30 | Extended Stay & Serviced Apartments

24 | Bed & Breakfast & Inns

24 | Airport/Conference Hotels

11 | Hostels

11 | Limited Service & Budget Hotels

5 | Motels

2 | Casinos

2 | Vacation Rentals & Villas

Region

55 | Oceania

31 | North America

16 | Europe

8 | Asia Pacific

1 | South America

1 | Central America

Category

106 | Housekeeping Software

14 | Hotel Maintenance Software

11 | Staff Collaboration Tools

7 | Employee Engagement Software

What is Optii Solutions?

Founded in 2008 | Headquarters in Austin (United States) | 31 employees
Optii Housekeeping is a housekeeping management software designed for hoteliers to optimize daily operations. Leveraging AI and predictive technology, it streamlines room assignments and cleaning schedules based on guest profiles and hotel needs. With real-time visibility and an intuitive interface, it enhances productivity by over 20% and saves more than 90 minutes daily by automating room assignments and eliminating paper-based methods. Supervisors can monitor, adjust, and manage progress seamlessly, ensuring efficient resource allocation and timely service delivery, all while integrating smoothly with existing PMS systems.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Optii Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Optii Solutions

FAQs

Optii Housekeeping Alternatives

Not sure if Optii Solutions is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:

Capabilities

Reporting

Custom Notes

Weekly Schedule

Auto-Assignment Capabilities

Timeline View

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Q4 '26 Housekeeping Software Survey Insights

Is Optii Solutions a good fit for your hotel?

Mid-sized
93% (171)
#2 of 16

hotelkit is a top Housekeeping Software pick among mid-sized hotels on HotelTechReport, praised for its ability to enhance internal communication and streamline daily operations, making it easier for housekeeping teams to manage tasks and updates efficiently.

Large
97% (66)
#2 of 9

hub OS is a top Housekeeping Software pick among large hotels on HotelTechReport, praised for its real-time visibility of staff tasks, which helps hotels manage housekeeping productivity more effectively and improve response times to guest requests.

Enterprise
98% (31)
#2 of 6

Flexkeeping is a top Housekeeping Software pick among large hotels on HotelTechReport, praised for its ability to connect all departments on a single platform, enabling clear communication and task assignment that enhances daily operations. Hoteliers appreciate that they can monitor staff locations and manage repairs, ensuring smooth service for guests.

Luxury Hotels
94% (83)
#2 of 14

hotelkit is a top Housekeeping Software pick among luxury hotels on HotelTechReport, enabling fast communication and coordination across many departments to enhance service quality, as one hotelier noted, "we can coordinate guest requests, cleaning, repairs, and maintenance centrally."

Extended Stay & Serviced Apartments
98% (39)
#2 of 10

Flexkeeping is a top Housekeeping Software pick among Extended-Stay-Serviced-Apartments on HotelTechReport, with users praising its ability to “effortlessly assign and schedule rooms to clean,” significantly boosting team efficiency. The software fosters real-time communication, ensuring tasks are completed on time and enhancing overall operations.

Limited Service & Budget Hotels
97% (55)
#2 of 12

Flexkeeping is a top Housekeeping Software pick among limited-service budget hotels on HotelTechReport because it streamlines task assignments and real-time updates, enhancing communication across departments, which "makes every operation run smoothly." Staff can easily track and manage housekeeping tasks directly from their mobile devices, significantly improving day-to-day operations.

North America
96% (18)
#7 of 9

Flexkeeping is a top Housekeeping Software pick among North America on HotelTechReport for its ability to facilitate real-time communication among staff, allowing for efficient task management and reducing the need for phone calls. This functionality significantly enhances operational effectiveness for mid-sized hotels.

Europe
94% (211)
#1 of 12

hotelkit is the top alternative to Optii Solutions among European hotels on HotelTechReport. Hoteliers highlight that hotelkit allows for real-time communication and task management across departments, streamlining processes and significantly reducing errors, which enhances daily operations and employee collaboration.

Asia Pacific
94% (17)
#1 of 5

hotelkit is the top alternative to Optii Solutions among mid-sized hotels on HotelTechReport. Hoteliers highlight hotelkit's effective communication features, such as the ability to track work orders and updates easily between departments, which prevents miscommunication and improves overall task management.

Full 2026 Housekeeping Software Survey Findings

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Optii Solutions Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Optii Housekeeping is the #10 most trending product in the Housekeeping Software category (out of 37) and the #408 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
81 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Optii Solutions Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Optii Solutions Average Optii Solutions

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Optii Solutions Reviews

Hotelier Rating

Excellent
91
Very Good
9
Average
5
Poor
0
Terrible
1

Property Size

  • X-Small (1)
  • Small (2)
  • Mid-Sized (6)
  • Large (85)
  • X-Large (8)

Country

  • Australia
    Australia
    (52)
  • United States
    United States
    (23)
  • Philippines
    Philippines
    (7)
  • United Kingdom
    United Kingdom
    (5)
  • Canada
    Canada
    (3)
  • Germany
    Germany
    (3)
  • New Zealand
    New Zealand
    (2)
  • Estonia
    Estonia
    (2)
  • Austria
    Austria
    (2)
  • Ireland
    Ireland
    (2)
  • Sweden
    Sweden
    (2)
  • China
    China
    (1)
  • Aruba
    Aruba
    (1)
  • Panama
    Panama
    (1)

Region

  • North America
    North America
    (26)
  • Europe
    Europe
    (16)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (54)
  • South America
    South America
    (1)
  • Central America
    Central America
    (1)
10

Better visibility and accountability — with room for more flexibility

Housekeeping supervisor from 500+ room Bed & Breakfast & Inn in Boston (United States)

Verified
1 months ago
What I like most about Optii is the improved visibility and communication it provides across departments. It helps streamline daily operations, keeps teams organized and accountable, and allows leadership to monitor progress and address issues in real time. I also appreciate how responsive and supportive the Optii team is whenever questions...
Country United States
Housekeeping supervisor
X-Large Hotel
10

Housekeeping that works smarter — reporting could go deeper

Assistant Executive Housekeeper from 200 to 499 room Branded Hotel in Stockholm (Sweden)

Verified
1 months ago
What I like most about Optii is how it continuously evolves to meet the changing needs of hotel operations. Having used Optii for over a year, I have seen significant improvements in how we manage our daily Housekeeping operations. The platform makes communication, task management, room assignments, and inspections much more efficient, all...
Country Sweden
Assistant Executive Housekeeper
Large Hotel
10

Real-time visibility that streamlines operations — mobile needs work

Director of Services from 200 to 499 room Branded Hotel in Hilton Head (United States)

Verified
2 months ago
What I like most about Optii is its ability to streamline hotel operations through real-time visibility and intelligent task management. The platform helps improve efficiency, enhances team productivity, and provides valuable insights that support better decision-making. Its user-friendly interface makes it easy for staff to adopt and use e...
Country United States
Director of Services
Large Hotel
10

The Optii Platform Works

IT Coordinator from 200 to 499 room Airport/Conference Hotel in Orange Beach (United States)

Verified
3 months ago
The system simply works for all of our Housekeeping and Engineering needs in one place and has been reliable day to day. Communication is good and the support team has been great whenever we’ve needed them.
Country United States
IT Coordinator
Large Hotel
10

Optii is a great product

Executive housekeeper from 200 to 499 room Resort in Georgetown (Canada)

Verified
8 months ago
I love that the Optii housekeeping can show me where each staff member is. Works well with front desk system. It is in real time, so as soon as a room checks out or the status changes it automatically goes to the staff member who has the room. It shows how long a staff member took to clean the room. Can put notes under the room if there ar...
Country Canada
Executive housekeeper
Large Hotel
10

Great product/ Flexibility to use/ Great support

Assistant Executive Housekeeper from 200 to 499 room Branded Hotel in Stockholm (Sweden)

Verified
9 months ago
Great product with always support from the Team to ensure the product is always updated to meet the need of the operation. Their Support Team and Development Team always take all feedbacks from the hotel and try to make it happen so the hotel operation is run smoothly.
Country Sweden
Assistant Executive Housekeeper
Large Hotel
10

Excellent software and great training by Andres Olivares

Director of Housekeeping from 200 to 499 room Airport/Conference Hotel in San Francisco (United States)

Verified
18 months ago
The training provided was excellent and the software enhances the efficiency of the operations.
Country United States
Director of Housekeeping
Large Hotel
10

Excellent customer service

Accommodation service manager from 75-99 room Bed & Breakfast & Inn in Tallinn (Estonia)

Verified
2 years ago
I love the client relations being handled, all answers to my questions are quickly replied and followed-up. Reports from the system are clear and readable.
Country Estonia
Accommodation service manager
Mid-Sized Hotel
10

Housekeeping Manager

Housekeeping Manager from 500+ room Airport/Conference Hotel in Las Vegas (United States)

Verified
2 years ago
Optii is a fantastic Platform that optimized housekeeping operations, the team can improve the daily productivity utilizing Optii Keeper, it's very efficient and improves guest satisfaction. It's is a powerful tool that keeps our daily operations well organized and offers good daily reports. I love Optii!!
Country United States
Housekeeping Manager
X-Large Hotel
9

OPTII Service and HK

Director of Rooms from 100 to 199 room Luxury Hotel in Panama City (Panama)

Verified
2 years ago
It helps to maximize time and therefore to focus on tasks that are most meaningful on the stay of a guest.
Country Panama
Director of Rooms
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 11

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Tapendium chose to partner with Optii as it is the premier solution for hoteliers to manage their service requests. Not only does it provide a simple interface for teams and staff, but the reporting and management interfaces provide the details needed by management and decision makers. The escalation and alerting system also gives us confidence that requests will be actioned and no guests will be left waiting. From an integration perspective, Optii was able to provide us with comprehensive API documentation and knowledgeable support. Marrying this with their constant desire to improve meant that the minor enhancements we requested were actioned rapidly and in a way that we could easily add them to our integration.

Question:

What differentiates this product or service from the competition?

Answer:

Optii has focussed on user experience in the development of their solution, this has not only made their suite intuitive and easy to learn, but also allows users to rapidly master the system. This allows both all staff, from floor-workers to senior managers to focus on their role and not waste time learning a cumbersome system. The SaaS model used by Optii means that users get constant, iterative updates. This reduces the need to re-learn processes and systems and allows for additions and improvements to be easily rolled out to all customers. The level of configuration available to each hotel means that Optii can match the user's workflows rather than many other solutions that require the users to adapt to a fixed workflow. It's obvious that the use of machine learning, inline translations and a sophisticated (yet easy) rules engine has been developed for just this purpose. Optii's differentiation from the rest of the market isn't just in their product, it's also in their customer service and partner interactions. During our integration development Optii staff responded rapidly and took the time to provide comprehensive, accurate answers. I have confidence that this is part of the organisational culture as our mutual customers had always spoken highly of the Optii team.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would highly recommend signing up and getting the system in place. Beyond that, my advice on how to achieve this would vary based on hotel size and if it is a new or existing hotel. For a new hotel I would recommend consulting with Optii and guest facing staff to create the most common tasks and empower trusted staff to create new tasks as required. For an existing, small hotel I would recommend getting Optii set-up based on staff input and fine-tune the system as it is used. For a larger hotel, or a group of hotels I would say "don't be afraid to think outside the box". I can see opportunities beyond internal staff use and extending toward some external contractors using the system for job allocation within the hotel. If a hotel isn't using dedicated hotel operations management software then they're setting themselves up for a poor guest experience.

Michael Lambert Debra Wolman Trevor MacLean + 2 recommend
Recommended by
Michael Lambert
Michael Lambert Head of Engineering @ Tapendium
Debra Wolman
Debra Wolman GVP Americas @ Duetto
Trevor MacLean
Trevor MacLean Strategic Partnerships Manager @ Event Temple
Anastassia Kravtsenko
Anastassia Kravtsenko PR & Events Manager @ Oaky
Fabricio Titiro
Fabricio Titiro Principal - Partnerships @ Oracle Hospitality
Michael Lambert
Michael Lambert Head of Engineering @ Tapendium
Debra Wolman
Debra Wolman GVP Americas @ Duetto
Trevor MacLean
Trevor MacLean Strategic Partnerships Manager @ Event Temple
Anastassia Kravtsenko
Anastassia Kravtsenko PR & Events Manager @ Oaky
Fabricio Titiro
Fabricio Titiro Principal - Partnerships @ Oracle Hospitality
Are you a consultant or vendor that recommends Optii Solutions? Leave a recommendation

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Support

Verified Support

Optii Solutions has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

95%

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