Optii Housekeeping

Ranked 5 (out of 33) in Housekeeping Software

Housekeeping Software

Optii | The Only Predictive Hotel Operations Technology

Ratings Snapshot

Certificate of Excellence
Read 50 reviews
93%
Recommend
HTR Score icon
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 33 in Housekeeping Software

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Resorts 16 verified reviews
    95%
  • Luxury Hotels 16 verified reviews
    91%
  • Branded Hotels 12 verified reviews
    93%
  • Boutiques 5 verified reviews
    94%
  • City Center Hotels 5 verified reviews
    92%
  • Extended Stay & Serviced Apartments 3 verified reviews
    97%
  • Airport/Conference Hotels 1 verified reviews
    90%
  • Motels 1 verified reviews
    100%
  • Hostels 1 verified reviews
    70%

Optii Housekeeping Overview

Optii Housekeeping Overview

We are the only solution on the market to deploy predictive technology that maps daily room attendant routes based on guest profiles and hotel needs, execute service delivery effectively, and strengthen team communication. With clear visibility and data-driven insights, you can be confident that your operations staff are working in the best-possible way, every day. Optii automates the daily room...

About Optii Solutions View website

Founded in 2008 | Headquarters in Austin United States | 31 employees

Optii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificia...

Other Products by Optii Solutions

1/2

Integrates with

  • Property Management Systems
  • In-Room Hotel Tablets
  • Hotel Management Software
Browse integrations (10 verified)

What customers love about Optii Housekeeping

Like 93% recommend

Executive Housekeeper

Able to see how room attendant are progressing through out the day- easy to reallocate rooms when necessary.

Executive Housekeeper

Room attendant tracking system Room attendants can see departure rooms straight away Rooms can be moved easily between room attendants mini bar can be done on device by room attendant

Assistant HSK Manager

It makes the whole hsk department more efficient which in turn helps front office with checking guests into available rooms faster as we are not relying on Opera to put rooms through from dirty to inspected

Rooms Division Manager

- Knowing where the team are at any time and being able to track there performance has been great. - Optii has cut out a lot of phone calls between Front Office and Housekeeping and has made communication easier.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

A great tool to automate processes in your internal communication, housekeeping, and service delivery. Optii collects data and provides a hotelier with a clear overview of real-time operations. Easy to use it's a perfect addition to make your teams' efforts more efficient.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The system can help your team to do their jobs efficiently with its predictive algorithm that takes into account guest and staff details and gets smarter over time. Plus, their knowledgable customer success team is always ready to help with setting the right goals and getting the most out of this to...

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Comparing to other tools in this sector Optii approaches housekeeping from a time and people management perspective so use this tool to help your team be on top of their daily tasks and work more effectively.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
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Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Clients & references

References & testimonials

Testimonial avatar
With Optii, we have been able to find productivity savings at the beginning and end of each day. With a paper system there is no knowing when the first room is started or the last room is completed. W...
Shelley Snyman Director of Rooms at the AT&T Executive Education and Conference Center
Testimonial avatar
The Crowne Plaza Hunter Valley is a luxury resort located in the heart of Australia’s oldest wine-growing region. With lush vineyards and scenic golf course greens at the doorstep, the 318-room reso...
Ben Nesbitt Rooms Division Manager at the Crowne Plaza Hunter Valley

Featured partners

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Case studies

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Optii Solutions doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Africa
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • Australia
  • United States of America
  • United Kingdom
  • New Zealand
  • Canada
  • China
  • Estonia
  • Austria
  • Philippines

50 Verified Optii Solutions Reviews

Likelihood to Recommend
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February 09, 2023

Optii Housekeeping Review: Optii: Great tool for Housekeeping

Quality Assurance Director from Resorts in Mountain View (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

* Quick response time from tech support *User Friendly, easy to use *Very supportive team from Shelley during the set up

What do you dislike or think could be improved?

*Maybe add a Daily Checklist feature. Also, I suggested to add restriction to hourly access so they are not able to delete a job. But I also know that is something Optii is already working on.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

January 11, 2023

Optii Housekeeping Review: New device

Housekeeping Manager from Luxury Hotels in Broadbeach (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

How easy was my new device set up by Optii technician .I am really happy how quick my problem was resolved job Anne-Marrie

What do you dislike or think could be improved?

Nothing really, prompt quick response. Everything finished and set up properly first attempt. Thank you very much team Optii . Keep up the great work .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 07, 2023

Optii Housekeeping Review: Optii is the best

Resort Operations Manager from Resorts in Byron Bay (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is better than other Housekeeping service systems I've used during my hospitality career which spans over 15 years. It is intuitive to use, easy on the eye and the help function Detailed walk- throughs...

What do you dislike or think could be improved?

rFace ID for Log in. Chat function for iPods. I wish we had better connectivity on our side as sometimes it can come in and out of service which can be a challenge, not fault of optiis when computer says ...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 26, 2022

Optii Housekeeping Review: Optii saves time, keeps team together and you dont miss anything so its great for Engagamnet and Customer sati...

General Manager from Luxury Hotels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

App that creates fluid end to end transparency. Cost saving and drives efficiency. Love it 100% and works amazingly well. Optii as a soft ware and AI completes what has been missing from hotels industry f...

What do you dislike or think could be improved?

Probably at its best version. Adding maintenance tasks are easy to add remove so not just hk but has postive impact on whole ops. App that creates fluid end to end transparency. Cost saving and drives eff...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2022

Optii Housekeeping Review: Opti and opti housekeeping

Executive housekeeper from Motels in Moncton (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Opti and opti housekeeping has been amazing at organizing and optimizing our department and the entire hotel keeps departments more organized

What do you dislike or think could be improved?

Nothing negative to add that I can think of - they are always updating the software with new features and fixes

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 06, 2022

Optii Housekeeping Review: Best housekeeping/maintenance tool

Maintenance Manager from Branded Hotels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Optii is so easy to use, they send simple training videos and help you should you need it along the way, it saves a heap of time in communications amongst other departments as staff can see exactly what i...

What do you dislike or think could be improved?

i cant think of anything that could be improved with this product, normally something fails due to lack of customer support however i found this isnt the case with Optii.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)

Recent News & Content

Resources & reports

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Popular Optii Housekeeping Integrations

View all (10 Optii Solutions Integrations)