Optii Housekeeping

Ranked 7 (out of 26) in Housekeeping Software

Housekeeping Software

Optii | The Only Predictive Hotel Operations Technology

Ratings Snapshot

Certificate of Excellence
Read 35 reviews
89%
Recommend
HTR Score icon
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 26 in Housekeeping Software

Ease of Use
4.6/5
ROI
4.2/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 12 verified reviews
    86%
  • Resorts 5 verified reviews
    92%
  • Branded Hotels 5 verified reviews
    96%
  • Extended Stay & Serviced Apartments 1 verified reviews
    90%
  • Airport/Conference Hotels 1 verified reviews
    90%
  • Boutiques 1 verified reviews
    100%
  • Hostels 1 verified reviews
    70%

Optii Housekeeping Overview

Optii Housekeeping Overview

We are the only solution on the market to deploy predictive technology that maps daily room attendant routes based on guest profiles and hotel needs, execute service delivery effectively, and strengthen team communication. With clear visibility and data-driven insights, you can be confident that your operations staff are working in the best-possible way, every day. Optii automates the daily room...

About Optii Solutions View website

Founded in 2008 | Headquarters in Austin United States | 31 employees

Optii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificia...

Other Products by Optii Solutions

1/2

Integrates with

  • Property Management Systems
  • In-Room Hotel Tablets
  • Hotel Management Software
Browse integrations (8 verified)

What customers love about Optii Housekeeping

Like 89% recommend

Executive Housekeeper from Resorts

Able to see how room attendant are progressing through out the day- easy to reallocate rooms when necessary.

Executive Housekeeper from Luxury Hotels

Room attendant tracking system Room attendants can see departure rooms straight away Rooms can be moved easily between room attendants mini bar can be done on device by room attendant

Assistant HSK Manager from Branded Hotels

It makes the whole hsk department more efficient which in turn helps front office with checking guests into available rooms faster as we are not relying on Opera to put rooms through from dirty to inspected

Rooms Division Manager from Luxury Hotels

- Knowing where the team are at any time and being able to track there performance has been great. - Optii has cut out a lot of phone calls between Front Office and Housekeeping and has made communication easier.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

A great tool to automate processes in your internal communication, housekeeping, and service delivery. Optii collects data and provides a hotelier with a clear overview of real-time operations. Easy to use it's a perfect addition to make your teams' efforts more efficient.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The system can help your team to do their jobs efficiently with its predictive algorithm that takes into account guest and staff details and gets smarter over time. Plus, their knowledgable customer success team is always ready to help with setting the right goals and getting the most out of this to...

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Comparing to other tools in this sector Optii approaches housekeeping from a time and people management perspective so use this tool to help your team be on top of their daily tasks and work more effectively.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
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Features

Other

18/18 features

Clients & references

References & testimonials

Testimonial avatar
With Optii, we have been able to find productivity savings at the beginning and end of each day. With a paper system there is no knowing when the first room is started or the last room is completed. W...
Shelley Snyman Director of Rooms at the AT&T Executive Education and Conference Center
Testimonial avatar
The Crowne Plaza Hunter Valley is a luxury resort located in the heart of Australia’s oldest wine-growing region. With lush vineyards and scenic golf course greens at the doorstep, the 318-room reso...
Ben Nesbitt Rooms Division Manager at the Crowne Plaza Hunter Valley

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Africa
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • Australia
  • United States of America
  • Estonia
  • Philippines
  • China
  • New Zealand

35 Verified Optii Solutions Reviews

Likelihood to Recommend
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February 21, 2022

Optii Housekeeping Review: Prompt Support

Exec HSK Manager from Resorts in Surfers Paradise (Australia)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Unlike other buisnesses, Optii has time and again proved anyone can sell a product or a service at the start but what matters is the after sale service that needs to be prompt

What do you dislike or think could be improved?

None. They have most aspects needed for Housekeeping . I may have to think a lot to find things they can improve.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 31, 2022

Optii Housekeeping Review: Optii is a good solution for hotels with an administrator but lot of work to do if they would like to offer a...

Sales Specialist from Other in Tallinn (Estonia)

Recommend 6/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

I like Detailed reports what ever you like to see regarding scheduling of cleaners, speed, cleaning efficiency, supplies, laundry reports.

What do you dislike or think could be improved?

Definitely the transfer of information between the programs, at the moment a lot of necessary information about the arrival of a new customer is not sent to the room attendant. All new guests arriving to ...

Customer Support
5
Ease of Use
3
Value for money
2
Implementation
4

October 22, 2021

Optii Housekeeping Review: Outstanding Support

Hospitality System Administrator from Resorts in St. Pete Beach (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Optii is a team work We always get a better support from the team, but when it was a critical with an interface we felt the dedication and care, extra mile support even though the issue was not from Opt...

What do you dislike or think could be improved?

Excellent!! Keeping this field with minimum one word is enough for you guys! Every day is an open day to improve, do not fall back!

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

August 26, 2021

Optii Housekeeping Review: Amazing Help Desk support and Customer Service

Housekeeping Manager from Resorts in St. Pete Beach (United States of America)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

I will say that I was apprehensive at first. Learning a new software is usually a difficult process. However, anytime I have a question or concern regarding Optii, Audrey is ALWAYS readily available via p...

What do you dislike or think could be improved?

I think that more symmetry with Opera and the different statuses would be extremely helpful. Because our front desk team does not use Optii to the capacity that we do in housekeeping, I find that changes ...

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
n/a

April 28, 2021

Optii Housekeeping Review: Easy to use, client-centric solution to housekeeping needs.

General Manager from Boutiques in Indianapolis (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

The system aided in establishing our benchmarks for housekeeping efficiencies as well as a easy to understand productivity report for our leaders within the department. We were given great tools to educ...

What do you dislike or think could be improved?

I'm not sure of the fix to this, but we found that our housekeepers, who always enjoy their lunchtime to eat together which establishes team-building, were not able to do this as often given the way the s...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 28, 2021

Optii Housekeeping Review: Efficient team - resolve issue quick

Assistant executive housekeeper from Luxury Hotels in Melbourne (Australia)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

I like option where you can do entire allocation through your device and no need to go often to open PC

What do you dislike or think could be improved?

At some point new update not support some phone. Sometime you can not see who doing rooms sometime you can not see any information at all. Also application crash

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)

Popular Optii Housekeeping Integrations

View all (8 Optii Solutions Integrations)