Optii Housekeeping

Ranked 5 (out of 29) in Housekeeping Software

Housekeeping Software

Optii | The Only Predictive Hotel Operations Technology

Ratings Snapshot

Certificate of Excellence
Read 45 reviews
92%
Recommend
HTR Score icon
HT SCORE
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 29 in Housekeeping Software

Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Resorts 14 verified reviews
    94%
  • Luxury Hotels 12 verified reviews
    88%
  • Branded Hotels 12 verified reviews
    93%
  • Boutiques 4 verified reviews
    93%
  • City Center Hotels 4 verified reviews
    90%
  • Extended Stay & Serviced Apartments 3 verified reviews
    97%
  • Hostels 1 verified reviews
    70%
  • Airport/Conference Hotels 1 verified reviews
    90%

Optii Housekeeping Overview

Optii Housekeeping Overview

We are the only solution on the market to deploy predictive technology that maps daily room attendant routes based on guest profiles and hotel needs, execute service delivery effectively, and strengthen team communication. With clear visibility and data-driven insights, you can be confident that your operations staff are working in the best-possible way, every day. Optii automates the daily room...

About Optii Solutions View website

Founded in 2008 | Headquarters in Austin United States | 31 employees

Optii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificia...

Other Products by Optii Solutions

1/2

Integrates with

  • Property Management Systems
  • In-Room Hotel Tablets
  • Hotel Management Software
Browse integrations (9 verified)

What customers love about Optii Housekeeping

Like 92% recommend

Executive Housekeeper

Able to see how room attendant are progressing through out the day- easy to reallocate rooms when necessary.

Executive Housekeeper

Room attendant tracking system Room attendants can see departure rooms straight away Rooms can be moved easily between room attendants mini bar can be done on device by room attendant

Assistant HSK Manager

It makes the whole hsk department more efficient which in turn helps front office with checking guests into available rooms faster as we are not relying on Opera to put rooms through from dirty to inspected

Rooms Division Manager

- Knowing where the team are at any time and being able to track there performance has been great. - Optii has cut out a lot of phone calls between Front Office and Housekeeping and has made communication easier.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

A great tool to automate processes in your internal communication, housekeeping, and service delivery. Optii collects data and provides a hotelier with a clear overview of real-time operations. Easy to use it's a perfect addition to make your teams' efforts more efficient.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The system can help your team to do their jobs efficiently with its predictive algorithm that takes into account guest and staff details and gets smarter over time. Plus, their knowledgable customer success team is always ready to help with setting the right goals and getting the most out of this to...

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Comparing to other tools in this sector Optii approaches housekeeping from a time and people management perspective so use this tool to help your team be on top of their daily tasks and work more effectively.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

See more answers (1)
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Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Clients & references

References & testimonials

Testimonial avatar
With Optii, we have been able to find productivity savings at the beginning and end of each day. With a paper system there is no knowing when the first room is started or the last room is completed. W...
Shelley Snyman Director of Rooms at the AT&T Executive Education and Conference Center
Testimonial avatar
The Crowne Plaza Hunter Valley is a luxury resort located in the heart of Australia’s oldest wine-growing region. With lush vineyards and scenic golf course greens at the doorstep, the 318-room reso...
Ben Nesbitt Rooms Division Manager at the Crowne Plaza Hunter Valley

Featured partners

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Case studies

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Optii Solutions doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Africa
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • Australia
  • United States of America
  • New Zealand
  • United Kingdom
  • Philippines
  • China
  • Estonia
  • Canada
  • Austria

45 Verified Optii Solutions Reviews

Likelihood to Recommend
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September 06, 2022

Optii Housekeeping Review: Best housekeeping/maintenance tool

Maintenance Manager from Branded Hotels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Optii is so easy to use, they send simple training videos and help you should you need it along the way, it saves a heap of time in communications amongst other departments as staff can see exactly what i...

What do you dislike or think could be improved?

i cant think of anything that could be improved with this product, normally something fails due to lack of customer support however i found this isnt the case with Optii.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 30, 2022

Optii Housekeeping Review: Amazing Customer support with Optii

Rooms Director from Resorts in St. Pete Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have been experiencing interface issues with our PMS and Optii, and the support team with optii was on top of the problem and the PMS support team ensuring that they resolved the issue as quckly as pos...

What do you dislike or think could be improved?

At this point, I do not know of anything that needs ot be improved. If there is something missing in their software, or a feature that could make it better we ask about it, and usually their teams impleme...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Sep 06, 2022 Shelley S. from Optii Solutions replied:
 Thank you, Parker for your feedback! While we hope to never encounter issues, we are committed to se... 

August 15, 2022

Optii Housekeeping Review: Optii for housekeeping

Executive House keeper from City Center Hotels in Hobart (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

easy to assign, housekeeping staff love it, easy to see at a glance what rooms have been cleaned, staff have better efficiency as they can see when guest have checked out.

What do you dislike or think could be improved?

search button for the names when allocating to the daily schedule the tick box for extra jobs and change linen needs to stand out more.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

August 11, 2022

Optii Housekeeping Review: Time saving and information details at the touch of a button

Facilities Manager from City Center Hotels in Hobart (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

nothing slips though the cracks, information and details are well presented and has to be by far the easiest program to learn and use. Optii solutions has made the transition from our old methods to this ...

What do you dislike or think could be improved?

working with the Optii solutions staff has been a pleasure and they have been happy to accommodate any and all requests we have made in fine tuning the system to meet our needs. any thing that we think co...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5
arrow review On Aug 11, 2022 Juan P. from Optii Solutions replied:
 Hi Pete, thank you for the fantastic review. We are thrilled to read that Optii has been a great fit... 

August 11, 2022

Optii Housekeeping Review: very convinent to allocate the team member in the morning aand easy to locate the team during day.

Executive Housekeeping Manager from Luxury Hotels in Wellington (New Zealand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to contact and fast problem solving team member in Optii. Frequent follow up about the operation. Best tool to operate the housekeeping allocation and daily cleaning reports, with the detailed produc...

What do you dislike or think could be improved?

So far I would say Optii is one of the genius Housekeeping Software for the housekeeping department. In addition, making lot more easier to learn and understand for new user too.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Aug 11, 2022 Juan P. from Optii Solutions replied:
 Susmita, what an excellent review; thank you. We are happy to read how Optii has helped transform yo... 

August 11, 2022

Optii Housekeeping Review: Amaizing #housekeeping sofware

Housekeeping Manager from Luxury Hotels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

#housekeeping sofware easy communication, with optiiapp very quick operation from the morning using optii keeper #assign the #rooms #clean #efficiency

What do you dislike or think could be improved?

In #housekeeping sofware at the moment I have nothing to for improvements. #assign #clean #schedule #efficiency i have no yet improvement

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Aug 11, 2022 Juan P. from Optii Solutions replied:
 Hi Luis, thank you so much for the feedback. We love reading how Optii has helped your team to do yo... 

Pricing

Monthly subscription (/room/month)

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Popular Optii Housekeeping Integrations

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