Optii Housekeeping

4.7 (75 REVIEWS)

HTR Score icon
HT Score  
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Optii Housekeeping

4.7 (75 REVIEWS)

Ranked 5 (out of 35) in Housekeeping Software

Optii | The Only Predictive Hotel Operations Technology

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More than 50% of Optii Solutions’s reviews come from Australia.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Optii Housekeeping is the #4 most trending product in the Housekeeping Software category (out of 35) and the #139 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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86 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Optii Housekeeping
Founded in 2008 | Headquarters in Austin (United States) | 31 employees
We are the only solution on the market to deploy predictive technology that maps daily room attendant routes based on guest profiles and hotel needs, execute service delivery effectively, and strengthen team communication. With clear visibility and data-driven insights, you can be confident that your operations staff are working in the best-possible way, every day. Our automated room assignment process, powered by A.I., replaces traditional methods, saving over 90 minutes daily by eliminating paper-based boards and reports. Optii's A.I. predicts guest room cleaning times based not just on room type, but on individual guest profiles, ensuring personalized and timely service for every arrival. This boosts productivity by over 20% as attendants prioritize tasks according to daily business needs. All while supervisors are able to monitor, adjust, and manage the progress of the GRA, guest room status, and update the PMS in real-time.

Capabilities

Reporting

Custom Notes

Weekly Schedule

Auto-Assignment Capabilities

Timeline View

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Optii Solutions Average Optii Solutions

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0

Success Stories

3

References

9

Featured Customers

Success Stories

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Optii Solutions doesn’t have any case studies available

Popularity by Segment

Size

2 | Medium (25-74 room)

26 | Large (75-199 room)

40 | X-Large (200+ room)

Country

51 | Australia

7 | Philippines

6 | United States of America

5 | United Kingdom

2 | New Zealand

2 | Canada

1 | China

1 | Estonia

1 | Austria

Type

27 | Resorts

24 | Branded Hotels

24 | Luxury Hotels

12 | Extended Stay & Serviced Apartments

8 | Boutiques

8 | Hostels

5 | City Center Hotels

2 | Airport/Conference Hotels

1 | Casinos

1 | Motels

Region

53 | Oceania

8 | North America

8 | Asia Pacific

7 | Europe

Category

75 | Housekeeping Software

7 | Staff Collaboration Tools

6 | Employee Engagement Software

2 | Hotel Maintenance Software

More Products by Optii Solutions

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Hotelier Rating

Excellent
64
Very Good
6
Average
5
Poor
0
Terrible
1

Property Size

  • Medium (2)
  • Large (26)
  • X-Large (40)

Country

  • Australia
    Australia
    (51)
  • Philippines
    Philippines
    (7)
  • United States of America
    United States of America
    (6)
  • United Kingdom
    United Kingdom
    (5)
  • New Zealand
    New Zealand
    (2)
  • Canada
    Canada
    (2)
  • China
    China
    (1)
  • Estonia
    Estonia
    (1)
  • Austria
    Austria
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (7)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (53)
10

Optii helps housekeeping a lot easier and organize.

Room Attendant from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
7 days ago
Very helpful with time management. it also helps us to monitor vacant dirty, occupied and vacant arrival rooms as well as back to back rooms.
Country Philippines
Room Attendant
Large Hotel
10

Optii review

housekeeping team leader from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
7 days ago
Room attendant allocation/assigning of rooms when it come to this it is very helpful to the operation on the daily basis
Country Philippines
housekeeping team leader
Large Hotel
10

THE BEST OF THE BEST.

Housekeeping Supervisor from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
7 days ago
It easy to manage the time of the Room attendant and Accurate for Time in/out of the Room. It also Help us to know clean and dirty room.
Country Philippines
Housekeeping Supervisor
Large Hotel
10

Hep, Hep, Hoooooraaayyyyy!!!

Executive Housekeeper from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
7 days ago
Optii is a very useful system when it comes to time management not just for the room attendant but especially for the supervisors and executive management. Aside from the system, the tech support is very accommodating to all the questions especially when you are new to the system.
Country Philippines
Executive Housekeeper
Large Hotel
10

The amazing OPTII.

Housekeeping Supervisor from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
7 days ago
The best experienced is how to do Room attendant task in every morning. most likely to monitor them when in comes on how they work in accurate time.
Country Philippines
Housekeeping Supervisor
Large Hotel
9

Optii helps housekeeping a lot easier and organize.

Housekeeping Coordinator from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
7 days ago
It helps all staff with time management. it also helps us to monitor room location of room attendants and easier for us to give ready rooms to the Front Desk.
Country Philippines
Housekeeping Coordinator
Large Hotel
10

One of the most efficient Housekeeping Software on the market

Executive Housekeeper from 75-99 room Luxury Hotel in Byron Bay (Australia)

Verified
10 days ago
- Easy to assign the rooms as the software works well with Opera - having a live screen to monitor the how the room attendants are doing with the task helps with the productivity - helps communication with reception as they can monitor the time rooms will be ready - the communication with the help desk is done quickly and efficient. - The r...
Country Australia
Executive Housekeeper
Large Hotel
10

Optii housekeeping thoughts and review

Housekeeping Assistant manager from 75-99 room Luxury Hotel in Byron Bay (Australia)

Verified
11 days ago
I really like the layout of the optii hub, and how easy it is to understand and use on a daily basis. Assigning rooms is a breeze.
Country Australia
Housekeeping Assistant manager
Large Hotel
10

Very good program for housekeeping department.

Executive Housekeeper from 200 to 499 room Resort in Surfers Paradise (Australia)

Verified
13 days ago
You can monitor and see in real time your staff workload and make informed decision if your staffing levels are meeting the needs of your guests.
Country Australia
Executive Housekeeper
X-Large Hotel
8

Housekeeping Optii

Housekeeping Supervisor from 200 to 499 room Branded Hotel in Lovedale (Australia)

Verified
14 days ago
I like that we can easily allocate rooms to the girls with just a click. I like that we can see where the girls are at at all times.
Country Australia
Housekeeping Supervisor
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 8

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Optii is an excellent operational platform that provides 4 great services. Their housekeeping software is super intuitive and easy to use. Their chat is fantastic for optimizing communication. Also with their maintenance platform they help keep hotels proactive vs reactive.

Question:

What differentiates this product or service from the competition?

Answer:

Optii is clearly differentiated based on their focus. They are focused on driving operational excellence at hotels though their software. Their team are all product experts and clearly are focused on driving the industry forward

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would recommend that hotel teams looking into Optii consider their whole tech stack when looking at Optii. Optii is a fantastic integrator and connected software which is different in todays hotel landscape

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
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Are you a consultant or vendor that recommends Optii Solutions? Leave a recommendation

Posts

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Optii Solutions

1 year ago

Optii Announces Connectivity to Oracle Hospitality Integration Platform

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Optii Solutions

1 year ago

Optii Announces Two-way Integration with Stayntouch

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Optii Solutions

1 year ago

Optii Solutions Launches Standalone Hotel Operations Solution

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Optii Solutions

1 year ago

Optii Solutions Expands Leadership at Austin, TX Headquarter

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Optii Solutions

1 year ago

Optii Solutions Onboards Two New Pebblebrook Hotels

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Optii Solutions

1 year ago

Optii Solutions Expands Its Footprint to Austin and Recruits New CTO

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Optii Solutions

1 year ago

The Inns of Sanibel Selects Optii Solutions to Help Increase Visibility Into Daily Hotel Operations

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Optii Solutions

1 year ago

Optii Solutions Announces Two-Way Integration with RMS Cloud

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Optii Solutions

1 year ago

Optii Solutions, The Leading Cloud-Based Hotel Operations Software, Continues its Expansion With the Appointment of Dino Pietropaolo as Chief Technology Officer

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Optii Solutions

1 year ago

MCR Acquires Cloud-Based Hotel Management Platform Optii

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Optii Solutions

2 years ago

The Brave New World of Hotel Operations

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Optii Solutions

2 years ago

Optii Solutions Accelerates European Expansion in Housekeeping Operations with Integration of Mews

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Optii Solutions

2 years ago

Housekeeping Clustering eBook

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Optii Solutions

2 years ago

Optii and Tapendium Join Forces

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Optii Solutions

3 years ago

Optii Solutions Announces International Growth Plans and Significant Operational Improvements for Hotels

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Optii Solutions

3 years ago

Optii Prepares Housekeeping Operations For A Post-COVID World

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Optii Solutions

3 years ago

Optii Solutions joins AHLA’s ‘Hospitality for Hope’ Initiative

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In-Room Hotel Tablets

Support

Verified Support

Optii Solutions has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

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