Review of Concilio Labs (Guest Score)

8
Guest intelligence tool
Front Office Manager from 200 to 499 room Airport/Conference Hotels in Dubai (United Arab Emirates)
Verified
3 years ago
What do you like most?
Easily accessible through Kempinski unified login, guest intelligence took has much potential. guest information is accurate and gives full guest history from PMS.
What do you dislike or think could be improved?
System needs more integrations with PMS as its limited to few functionalities, Moreover, linking guests discovery profiles to the GIT would gives more visibility on guest preferences.
4.0
Very Good
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5

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