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Review of SHR Group

10
SHR not only focuses on revenue optimization but also on guest satisfaction. They took the time to understand our unique guest preferences and provided recommendations on how to enhance our offering. Their strategic insights helped us improve our guest experience, resulting in higher guest satisfaction scores and increased repeat bookings.
VP, Hotel and Retail Operations from 50-74 room Boutique Hotels in Dallas (United States)
Verified
3 years ago
Products Reviewed
Website Design
Revenue Management Systems
Hotel CRM & Email Marketing
What do you like most?
Communication with the team is always prompt, professional, and insightful. They keep us informed of performance updates, strategy adjustments,&market insights.
What do you dislike or think could be improved?
None! I love everything about SHR and would not change anything. I am so blown away with their service and offerings
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Shanice F. from SHR Group replied
Thank you Gabriella for your review. We are thrilled that you are satisfied with our services, and we are excited about the opportunity to continue working with you. I love working with you and the Drey Hotel team! Shanice Floore Customer Account Manager

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