Review of Cloudbeds

9
Guest details and documents in one place — but room creation still needs another device
Front Manager from 25-49 room Boutique Hotels in Ubon Ratchathani (Thailand)
Verified
3 days ago
What do you like most?
I like how Cloudbeds stores customer information and documents in one system. Checking guest details, statements, and payment slips is straightforward. The system is stable, and overall it provides most of the tools we need.
What do you dislike or think could be improved?
The application works well for checking rooms and basic information, but there are limitations. It would be much better if users could create rooms and make reservations directly from the application instead of using another device.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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