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Review of Cloudbeds

10
Good for reservations and customer data — needs more feature walkthroughs
Property Owner from 25-49 room Extended Stay & Serviced Apartments in Samut Prakan (Thailand)
Verified
1 days ago
Products Reviewed
Channel Managers
Property Management Systems
Hotel Management Software
What do you like most?
I am working in the front row, and I use Cloudbeds every day, since it is a quite new system for our property there are some parts that I am not familiar with the system. Overall it's a good system to manage reservations & allotment and customer data.
What do you dislike or think could be improved?
Since it's new things to us, there are many features in the system that we still not cover. It would be great if we could have more videos to walking through features by features.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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