Review of Cloudbeds

10
Efficient, versatile reporting — but setup can be confusing
General Manager from 25-49 room Bed & Breakfast & Inns in Key West, Florida (United States)
Verified
2 days ago
What do you like most?
Cloudbeds is a very efficient and reliable system. Once you learn to use it, you realize how complete and versatile it is. You can easily find the reports you need and even customize them or create your own reports according to your hotel's needs.
What do you dislike or think could be improved?
In my personal opinion, creating and configuring reports can be a bit complicated. Many times I need to communicate with the customer service department to get help, and fortunately, I always receive their support. I would like this feature to be a bit simpler and the instructions to be clearer and easier to understand. For example, the terms used to set date ranges, such as "less than" or "greater than," can be somewhat confusing. A clearer explanation or an easier way to select dates would make using this tool much easier.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information