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Review of roommaster

6
Package Building
Director of Operations from 75-99 room Boutique Hotels in Brevard (United States)
Verified
2 months ago
Products Reviewed
Hotel Management Software
What do you like most?
Promptly called back with update. I like the new updates that Room master is making to the cloud settings as well new mobile features.
What do you dislike or think could be improved?
Numbers more readily available for support, the online help desk could be more useful. Making the faq more accessible and not have triggered responses.
3.0
Average
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5
Riya g. from roommaster replied
Hi Cognac, Thank you for taking the time to share your feedback. We're glad to hear that our team was responsive and that you've found value in the recent cloud and mobile updates. roommaster is now a modern, cloud PMS, and we are constantly investing in the platform to make it better for hotel teams. Thank you for sharing your experience with roommaster.

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