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Review of Net Affinity / Smarthotel

9
Booking Engine
Front Office Manager from 100 to 199 room City Center Hotels in Killarney (Ireland)
Verified
3 days ago
Products Reviewed
Booking Engine
What do you like most?
The Nettafinity Booking Engine is very easy to use and most importantly the costumer service when needed is very good.
What do you dislike or think could be improved?
Gain full control on some features, being able to make modifications yourself without having the need of contacting costumer service every time.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Gemma H. from Net Affinity / Smarthotel replied
Thank you for taking the time to give us a review. We appreciate the feedback. It's great to hear how easy to use you find our booking engine. We pride ourselves on our customer service and I am delighted you find this service very good. If you would like to let us know at [email protected] more details on what you would like to have control over perhaps we can explore this with you. I look forward to hearing from you. Kind Regards, Gemma Hynes Client Services Director

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