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Review of OpenHotel

10
Easy to use, great support
Owner and General Manager from 10 to 24 room Bed & Breakfast & Inns in Chase (Canada)
Verified
5 years ago
Products Reviewed
Property Management Systems
What do you like most?
1. All-rounded PMS, easy set up and intuitive. 2. Fast updates with OTAs on bookings and availabilities. Not missing any opportunities. 3. Great supports on rate plans modifications.
What do you dislike or think could be improved?
1. More flexible Calendar layout such as room name column can be reduced / expanded. 2. Show Yesterday in Today’s default view, therefore no need to click backward too frequent to check yesterday’s bookings and vacancies. 3. Enhance definitions of bookings such as tentative/ pending/ waiting which are not taking up availability. These are bookings required further information to confirm. It would be better if capable of giving alert/ reminder on a preset due date. 4. Repeated guests from OTA and PMS can be grouped together.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
4.0/5
Implementation
5.0/5

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