Review of Experience Hotel

10
The best solution to increase your customer satisfaction
Owner from 5 to 9 room Extended Stay & Serviced Apartments in Parikia (Cyclades)
Verified
4 years ago
What do you like most?
I have been using the system already for three years and I need to say that it brought a great benefit regarding customer relations and satisfaction.It helped me come closer and get to know my guests needs before they arrive but also during their stay.It gives customer a feeling that we care about their needs and assures that they will have a great stay.It also helped us increase our customers feedback and reviews and made us focus on their actual needs.It is easy to use and the support is immediate.
What do you dislike or think could be improved?
Many improvements are being made and new functionalities are added every year to make it better and listen to customers needs. It is working as expected for my business.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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