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Review of Bookboost

9
How Kronen Hotels manages guest communications across properties using personalization
Project Manager from 25-49 room Branded Hotels in Sandnes (Norway)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
Hotel CRM & Email Marketing
What do you like most?
We thought Bookboost was a good way to build a cohesive guest journey and to cultivate a sincere connection with our guests from the moment they book. As a bonus, Bookboost also makes us more effective and frees up resources for face-to-face guest interaction.
What do you dislike or think could be improved?
User experience.
4.5
Excellent
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
N/A
Implementation
N/A
Daan d. from Bookboost replied
Thank you for the kind and positive review Therese! We’re really happy to hear that you’re having such a good experience using Bookboost and that it has had such a positive impact on keeping you and your guests connected throughout their journey. We are also pleased to hear that we have made you more effective and helped you free up resources. We appreciate your review as well as the kind words about our product. Your feedback means a lot to us and motivates us to keep improving and delivering an even better experience in the future. Thank you for being with us on this journey!

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