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Review of Bookboost

9
Digitalised experience across the entire guest journey
Head of Online Marketing from 50-74 room Boutique Hotels in Berlin (Germany)
Verified
5 months ago
Products Reviewed
Hotel CRM & Email Marketing
What do you like most?
Whether it’s on the website, after the booking has been made or during and after a stay, Bookboost enables us to have control over all incoming and outgoing communication which makes communication more consistent and efficient. The engagement rate is much higher since using the Bookboost solution.
What do you dislike or think could be improved?
Guest communication from A to Z. Since the switch to BookBoost and the digital support through automated campaigns, our reservation and reception staff finally have time to be hosts again and not just do paperwork.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A
Ilse K. from Bookboost replied
Thank you again for your great review and your kind words. This means a lot to the team and to our partnership!

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