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Review of SiteMinder

10
Practical channel optimization — but rate comparisons need work
Directora from 75-99 room City Center Hotels in Tui (Spain)
Verified
3 days ago
Products Reviewed
Channel Managers
What do you like most?
It has very advanced technology, with agile management. A very practical application and optimization of load times in hotels with multiple sales channels.
What do you dislike or think could be improved?
Insights need to be improved, as the price comparison is not real; I have conducted different tests and they do not match the rates applied on booking.com for each competing hotel. They should facilitate the loading of rates more quickly and should filter whether they are genius, non-refundable....which makes it confusing and not practical.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
5.0/5

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