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Review of Little Hotelier

10
Easy booking management — with room for better search and support
receptionist from 25-49 room Resorts in KoPha-ngan (Thailand)
Verified
2 days ago
Products Reviewed
Hotel Management Software
What do you like most?
The system is easy to use. Not complicated. Has Thai language. Has a good support team. Reduces booking errors. Prices can be managed quickly without having to go in and change the information on each OTA. Connects additional sales channels to increase opportunities to reach tourists Leaves more time to serve customers and look after in-house guests Convenient to use via mobile phone Helps the resort owner analyze revenue and occupancy rate and plan pricing more appropriately Rooms available can be checked quickly Check-in and check-out dates can be checked conveniently Helps track booking status A tool that helps in managing the resort Helps reduce confusion at work Helps manage bookings from multiple channels Helps reduce the risk of double bookings
What do you dislike or think could be improved?
Make it more convenient to search for bookings There should be a notification when there is a problem with the connection or with updating room information It should make changing rooms or moving bookings between rooms more convenient There should be options to set permissions for each staff position in more detail Checking payment and refund status should be made more convenient, according to the supported services. There should be a fast channel to contact support, with clear guidance for solving problems.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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