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Review of SiteMinder

9
Quick support and organized management — but availability updates lag
Assistant Hotel Manager from 75-99 room Luxury Hotels in Chiang Mai (Thailand)
Verified
5 days ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
SiteMinder has a well-organized management system, and its support agents are always quick to respond and provide assistance whenever issues arise.
What do you dislike or think could be improved?
Opening and closing room availability takes several hours to complete. Sometimes, even after we have closed the room availability in the system, we still receive bookings for those rooms.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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