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Review of Visual Matrix PMS

10
24 hour tech support — but the wait can be long
General Manager from 75-99 room Bed & Breakfast & Inns in Forest Grove (United States)
Verified
8 days ago
Products Reviewed
Hotel Management Software
What do you like most?
24 hour tech support. Very well trained tech support people. Nicole has always been great help. Always very professional and courteous.
What do you dislike or think could be improved?
Sometimes the wait is very long but they still get back to you via email if I cannot chat with them.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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