Visual Matrix PMS
4.5 (114 REVIEWS)
Ranked 11 (out of 79) in Hotel Management Software
Empowering Hospitality with a PMS Software to Run Your Entire Hotel.
90% recommended by 108 hotels
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Capabilities
Visual Matrix PMS doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
Visual Matrix PMS
Property Management SystemsMOP Housekeeping & Maintenance App
Hotel Management SoftwareRecommended by
Achievements
This vendor's trending score is rising, Visual Matrix PMS is the #5 most trending product in the Hotel Management Software category (out of 79) and the #209 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisual Matrix PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Visual Matrix PMS Case Studies
Visual Matrix PMS doesn’t have any case studies available
References
"I like the dashboard feature and I also like using the mobile app. With one click I can see how many rooms are in-house, how many departures, what kind of housekeeping load we will have that day. It's just like 1, 2, 3 on my smart phone. Visual Matrix is easy to use and secure. I would recommend Visual Matrix hotel software to anyone."
"With Visual Matrix PMS Software, everything I need is integrated into the system. Changing rates is a piece of cake. It is really simple to use."
"Love all the new features and especially MOP. I like that Visual Matrix is really listening to the customer. The weekly Tip Sheet is extremely helpful to me and my team."
Featured Customers
Hotelier Rating
Looking for specific info?
It was very fast and easy to understand.
Manager from 25-49 room Boutique in Fergus (Canada)
Excellent Advice and Help
C&B Manager from 50-74 room Luxury Hotel in St Leonards-on-Sea (United Kingdom)
Ayden Pearman is a SUPERSTAR
Front Desk Agent from 75-99 room Boutique in High Level (Canada)
Good, could be better
AGM from 100 to 199 room Bed & Breakfast & Inn in St. George (United States of America)
Amazing service by Tracy with e-mail sending problem.
Front desk agent from 25-49 room Bed & Breakfast & Inn in Westfield (United States of America)
Quick support response
Manager from 25-49 room Bed & Breakfast & Inn in ElkGroveVillage (United States of America)
Somedays its really slow. Many days this software is down.
Front Desk from 25-49 room Bed & Breakfast & Inn in Redmond (United States of America)
Honestly, staff is always helpful, patient, and understanding
General Manager from 75-99 room Branded Hotel in Enid (United States of America)
Great service
General Manager from 100 to 199 room Boutique in Prince George (Canada)
quick reolution provided and great customer service
Assistant manager from 75-99 room Boutique in Nashville (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationVisual Matrix PMS hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visual Matrix PMS
4 months ago
Visual Matrix Joins Forces with AHLA to Combat Human Trafficking and Promote Hotel Worker Safety
Visual Matrix PMS
5 months ago
Visual Matrix Partners with Talsey AI to Transform Guest Experience for Hoteliers
Visual Matrix PMS
7 months ago
MOP by Visual Matrix Helps Hoteliers Achieve Efficiencies in a Strained Labor Market, Industry Adoption Grows by More than 400%
Visual Matrix PMS
8 months ago
Visual Matrix Announces Integration Partnership with Sojern
Visual Matrix PMS
8 months ago
Survey Reveals Critical Need for Improved Tech Collaboration in Hospitality Industry
Visual Matrix PMS
8 months ago
Visual Matrix Expands Data Centralization Capabilities for Hapi
Visual Matrix PMS
9 months ago
Women’s Innovation Council Survey Seeks Feedback: We’re All Ears
Visual Matrix PMS
10 months ago
Revolutionizes Hotel Operations with Enhanced MOP Tasks Feature
Visual Matrix PMS
10 months ago
Visual Matrix and Duetto Integration Elevates Hotel Revenue Management
Visual Matrix PMS
11 months ago
Visual Matrix and Shadow Custom ID Scanners Announce Strategic Partnership to Revolutionize Hotel Check-In and Check-Out Process
Visual Matrix PMS
1 year ago
Navigating Hotel Worker Protection Ordinance: Ensuring Fair Treatment and Compliance
Visual Matrix PMS
1 year ago
Visual Matrix Unveils Onscreen Guidance Tool to Enhance User Experience with Cloud PMS Software
Visual Matrix PMS
1 year ago
The Most Important Factor for Hotels to Get Positive Online Reviews
Visual Matrix PMS
1 year ago
Visual Matrix Enhances Its Groups Availability Functionality to Make Hotelier’s Jobs Easier
Visual Matrix PMS
1 year ago
Unlock Your Guest Experience Potential with Visual Matrix and Aavgo’s New Partnership
Visual Matrix PMS
2 years ago
Visual Matrix Holds Consultant Event in the Florida Keys to Explore the Future of Innovation in Hospitality
Visual Matrix PMS
2 years ago
Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements
Visual Matrix PMS
2 years ago
Fully Mobile: Visual Matrix Integrates MOP Housekeeping Management System into PMS, Expands Platform Capabilities
Visual Matrix PMS
2 years ago
Visual Matrix Leadership Team Grows with Two New Executives
Visual Matrix PMS
2 years ago
MOP by Visual Matrix Makes It Easy to Comply with Hotel Panic Button and Emergency Safety Device (ESD) City Ordinances
Visual Matrix PMS
2 years ago
Redefining the Role of the PMS in Hospitality Through Innovation and Collaboration
Visual Matrix PMS
3 years ago
Visual Matrix Continues Global Expansion through Partnership with Data Express Latinoamérica Across Central and South America
Visual Matrix PMS
3 years ago
Visual Matrix Acquires LodgingControls as Part of Strategic Expansion to Provide the Latest in PMS Efficiency
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Visual Matrix PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025