Visual Matrix PMS
4.4 (90 REVIEWS)
Visual Matrix PMS
Ranked 13 (out of 62) in Hotel Management Software
Empowering Hospitality with a PMS Software to Run Your Entire Hotel.
89% recommended by 84 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Visual Matrix PMS is the #12 most trending product in the Hotel Management Software category (out of 62) and the #386 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisual Matrix PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Visual Matrix PMS doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
MOP Housekeeping & Maintenance App
Hotel Management SoftwarePricing
Pricing Available By Request
Visual Matrix PMS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Visual Matrix PMS doesn’t have any case studies available
References
"I like the dashboard feature and I also like using the mobile app. With one click I can see how many rooms are in-house, how many departures, what kind of housekeeping load we will have that day. It's just like 1, 2, 3 on my smart phone. Visual Matrix is easy to use and secure. I would recommend Visual Matrix hotel software to anyone."
"With Visual Matrix PMS Software, everything I need is integrated into the system. Changing rates is a piece of cake. It is really simple to use."
"Love all the new features and especially MOP. I like that Visual Matrix is really listening to the customer. The weekly Tip Sheet is extremely helpful to me and my team."
Featured Customers
Popularity by Segment
Size
1 | Small (10-24 room)
47 | Medium (25-74 room)
40 | Large (75-199 room)
2 | X-Large (200+ room)
Country
70 | United States of America
19 | Canada
1 | Australia
Type
73 | Branded Hotels
65 | Limited Service & Budget Hotels
35 | Bed & Breakfast & Inns
13 | Motels
9 | Airport/Conference Hotels
7 | Boutiques
7 | Hostels
5 | City Center Hotels
5 | Luxury Hotels
2 | Resorts
2 | RV Parks & Campgrounds
Region
89 | North America
1 | Oceania
Category
90 | Hotel Management Software
Hotelier Rating
Great easy to use platform, with good access for assistance especially the use of the online chat window.
Guest Services Manager from 25-49 room Boutique in Nelson (Canada)
Hotel Management Software
Revenue Mgr from 50-74 room Branded Hotel in Rumford (United States of America)
Very helpful in guiding and assisting with a smooth transistion.
General Manager from 100 to 199 room Bed & Breakfast & Inn in Bethlehem (United States of America)
excellent service
front desk from 75-99 room Branded Hotel in Dallas (United States of America)
Needs a lot improvement - VM Cloud
GM from 50-74 room Bed & Breakfast & Inn in Gold Canyon (United States of America)
Cloud will have you on cloud 9
Regional Service Manager from 50-74 room Bed & Breakfast & Inn in Brazil (United States of America)
Visual matrix all aspects of system from reservations to accounting.
Front Office Manager from 100 to 199 room Branded Hotel in Brantford (Canada)
Gina is a Star!!
General Manager from 50-74 room Bed & Breakfast & Inn in Moore (United States of America)
The simple PMS of the past has become a necessary tool for hotel operations.
President from 50-74 room Bed & Breakfast & Inn in Sweetwater (United States of America)
Visual Matrix is like a sewage treatment plant that's caught fire.
Night Auditor from 75-99 room Bed & Breakfast & Inn in Edmonds (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationVisual Matrix PMS hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPosts
Visual Matrix PMS
4 months ago
The Most Important Factor for Hotels to Get Positive Online Reviews
Visual Matrix PMS
4 months ago
Visual Matrix Enhances Its Groups Availability Functionality to Make Hotelier’s Jobs Easier
Visual Matrix PMS
7 months ago
Unlock Your Guest Experience Potential with Visual Matrix and Aavgo’s New Partnership
Visual Matrix PMS
9 months ago
Visual Matrix Holds Consultant Event in the Florida Keys to Explore the Future of Innovation in Hospitality
Visual Matrix PMS
9 months ago
Visual Matrix Partners with Prestige Hotels & Resorts in Their Transition to WorldHotels Collection, With Continued Technology Enhancements
Visual Matrix PMS
1 year ago
Fully Mobile: Visual Matrix Integrates MOP Housekeeping Management System into PMS, Expands Platform Capabilities
Visual Matrix PMS
1 year ago
Visual Matrix Leadership Team Grows with Two New Executives
Visual Matrix PMS
1 year ago
MOP by Visual Matrix Makes It Easy to Comply with Hotel Panic Button and Emergency Safety Device (ESD) City Ordinances
Visual Matrix PMS
1 year ago
Redefining the Role of the PMS in Hospitality Through Innovation and Collaboration
Visual Matrix PMS
1 year ago
Visual Matrix Continues Global Expansion through Partnership with Data Express Latinoamérica Across Central and South America
Visual Matrix PMS
2 years ago
Visual Matrix Acquires LodgingControls as Part of Strategic Expansion to Provide the Latest in PMS Efficiency
Integrations
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Visual Matrix PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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