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Review of HelloShift

9
Easy to use guest messaging system
Owner from 25-49 room Bed & Breakfast & Inns in Saint Andrews (Canada)
Verified
11 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
We've had HelloShift going into our second year, and continue to be very happy with it. We have it set up that guests receive a welcome text on the day of arrival, and from there, they are encourage to text us if they need anything. Having an app on our phone vital - we tried a different solution at first, but the lack of integration with our cells was a problem (desktop only is not good for us). Price is also very good.
What do you dislike or think could be improved?
The interface is a bit rustic. It is a bit clunky when we need to search for a specific guest (e.g., if someone left behind something), but the day to day functioning of the system is great.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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