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Review of O'Rourke Hospitality

10
Responsive and Proactive
Company Director of Sales and Revenue Management from 100 to 199 room Boutique Hotels in Saranac Lake (United States)
Verified
7 months ago
Products Reviewed
Digital Marketing Agencies
Website Design
What do you like most?
Working with O’Rourke Marketing has been highly collaborative and solutions-focused. As a hotel partner, we’ve found them exceptionally responsive and able to accommodate every request we’ve brought forward. If something isn’t working as expected, they proactively bring new ideas, alternative strategies, and creative solutions to keep our marketing efforts performing at their best. Their flexibility, industry expertise, and willingness to adapt make them an invaluable partner in achieving our goals.
What do you dislike or think could be improved?
In the beginning, we faced a few challenges with reporting, as our team has specific preferences for how we review performance. However, O’Rourke quickly made adjustments and implemented additional reporting to fully accommodate our needs.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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