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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of OpenHotel

10
Fantastic software and customer service team!
Director of Hotels from 10 to 24 room Bed & Breakfast & Inns in South Lake Tahoe (United States)
Verified
5 years ago
Products Reviewed
Property Management Systems
What do you like most?
Alder Inn has been using the OpenHotel PMS for many years now, and it is a flawless system. The dashboard is simple and straightforward, as are the booking grid and countless features. The best part of using OpenHotel is the team, by far. We have had the pleasure of working with Michelle, Valerie, Cindy, and Peter who have gone above and beyond since the initial startup- from integrating our hotel's booking engines down to helping us make the simplest changes in the system. Every time we reach out, we are confident that they will handle our issues with kindness, patience, and knowledge. We have been so pleased with their service and product that we have recently asked them to build websites for our up and coming properties as well. We look forward to continue using OpenHotel as we open more locations throughout Lake Tahoe and beyond.
What do you dislike or think could be improved?
The only suggestion I have for improvements is Airbnb integration! As of now we are using 2 separate calendars, and this integration would streamline our booking process.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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