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Review of hotelkit

8
Good foundation with room for improvement.
Marketing & Revenue Management from 50-74 room Airport/Conference Hotels in Bramsche (Germany)
Verified
2 days ago
Products Reviewed
Staff Collaboration Tools
What do you like most?
The staff has gathered much of the daily information all in one place. Thanks to the cloud function, access is not locally limited.
What do you dislike or think could be improved?
The software still has a lot of room for improvement in many details. If you use the search, ancient handovers are sometimes listed high up that are no longer relevant. The reminder for tasks only appears when the task has to be completed and not when the employee should start working on the whole thing. If guests wish, time control is not possible at all. The constant price increases without giving you the feeling that the product is improving in quality is annoying.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
5.0/5
Gera B. from hotelkit replied
We appreciate you taking the time to evaluate us and we'll make sure to share your Cons with our team.

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