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Review of Access Hospitality

10
Guestline’s systems bring simplicity, efficiency and automation to the Handel’s Hotel operation.
Managing Director from 25-49 room Bed & Breakfast & Inns in Dublin (Ireland)
Verified
3 years ago
Products Reviewed
Property Management Systems
What do you like most?
We are delighted with the Guestline platform. We were looking for a system that quickly brought efficiencies to the operation as well as setting us up for the future, as guests look more and more to technology to manage aspects of their stay. Guestline has delivered on both of these and is by far the most straightforward and intuitive system we have used.
What do you dislike or think could be improved?
Overall, the system has improved a lot recently. Should I mention where improvements would be advisable i would say in particular, there is room for improvements in re-instating a booking that lapsed as no show. At the moment the process is not straightforward and time consuming.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A

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