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Review of Canary Technologies

10
Digital Credit Card Forms are a Life Changer
Trade & Direct Sales Manager from 100 to 199 room Boutique Hotels in St. Lawrence Gap (Caribbean)
Verified
3 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
Using this product allowed us to step into the 21st century here in Barbados. We no longer had to ask guest to manually complete and submit credit card forms. In addition to the automatic fraud checks on the cards submitted, the system also made it easy to track the forms submitted and keep the information on file for use again. I also love the feature of being able to communicate with the guest via sms which make it easy for guests on the move to respond to us in real time.
What do you dislike or think could be improved?
I can't think of one thing to improve. The Reservations department loves to use this tool as well as the Guest Services teams at each hotel.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5

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