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Review of HelloShift

10
AWESOME communication tool for any size hotel!
General Manager from 75-99 room Boutique Hotels in Gainesville (United States)
Verified
8 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
What do you like most?
Since it's initial introduction at my property, we have been able to collectively solve guest issues and communicate better among all departments. Their platform allows for ease of operation, and looks similar to that of Facebook, so makes it more fun for my associates to navigate. You can use the # symbol to track redundancies, tag team members, and quickly put to rest any issues to avoid any future guest incidents. My team loves it, I love it, and plan on continuing to use this tool for some time as IT WORKS!
What do you dislike or think could be improved?
They do have a mobile app which is great, but it does need a lot of help. Accessing the platform on a computer desktop is the best option, but mostly the app needs to become more user friendly along with ease of access and functionality
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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