Review of SiteMinder

10
Quick chat support — AI bot was hard to follow
Hotel manager from 75-99 room Bed & Breakfast & Inns in Helsinki (Finland)
Verified
4 days ago
What do you like most?
Customer service was quick and very helpful in the chat box. Thank you Ravi for all help. AI bot was not so easy to follow and Ravi answered quickly after we asked help from Team.
What do you dislike or think could be improved?
Email alarm if some days are expired with rules and policy etc. That's all I think for now. Thank you!
5.0
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
4.0/5

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