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Review of RoomRaccoon

1
Shocking!!!
Director from 10 to 24 room Boutique Hotels in Paris (France)
Verified
6 months ago
Products Reviewed
Property Management Systems
Hotel Management Software
What do you like most?
Promised the world. Setup was amazing. Then the problems started. The after sales care is non existent, nobody wants to know. Literally cost us thousands. Avoid, avoid, avoid!
What do you dislike or think could be improved?
The thing to improve this company would be to remove the ticketing system for problems that don’t get answered. Sack all of the after sales team that I have come in contact with.
0.5
Terrible
Ease of Use
5.0/5
Customer Support
1.0/5
ROI
1.0/5
Implementation
5.0/5

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