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Review of ThinkReservations

10
Best Customer Service in the Eastern Shore
Owner/Operator from 25-49 room Bed & Breakfast & Inns in Washington DC (United States)
Verified
4 days ago
Products Reviewed
Property Management Systems
What do you like most?
They are kind, patient, and knowledgeable. They will go that extra step to help you. They answer calls in the evenings, weekends and holidays
What do you dislike or think could be improved?
Having a direct form allowing guests to update a credit card -- instead of what we have now. Giving guests direct access to make changes to their reservations, including updating a credit card and cancellations (within limits). Making it possible to send OTAs their own reservation confirmation emails
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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