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Review of Amenitiz

7
Time-saving booking management — but integrations and messaging need work
Titolare e responsabile di Apartments Serghela (Owner & Manager) from 5 to 9 room Vacation Rentals & Villas in San Cassiano (Italy)
Verified
3 days ago
Products Reviewed
Booking Engine
Property Management Systems
What do you like most?
I especially appreciate the immediate notifications of new bookings, the possibility to receive direct bookings without commissions, the Channel Manager to automatically synchronize availability and prices, and the centralized management of OTA messages. I find it very useful to be able to manage bookings from a single platform, saving time and reducing the risk of overbooking.
What do you dislike or think could be improved?
The improvements I consider most important are the automatic integration with LTS Tourist Manager and a more complete management of automatic messages. Currently, I have to manually enter the same data both in Amenitiz and in LTS, with a considerable loss of time and unnecessary double work. Furthermore, I cannot configure automatic messages to be sent to all guests, regardless of the booking channel (OTA, website, or manually entered bookings). I would like to be able to manage all communications from a single system, with personalized and scheduled messages for each booking. This would make Amenitiz much more practical, complete, and efficient for small accommodation facilities.
3.5
Average
Ease of Use
3.0/5
Customer Support
2.0/5
ROI
3.0/5
Implementation
4.0/5

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