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Review of Hotek Hospitality Group

9
Reliable partner with smooth communication — could be more proactive on updates
Operations manager from 75-99 room Boutique Hotels in Breda (Netherlands)
Verified
2 days ago
Products Reviewed
Hotel Keyless Entry Systems
What do you like most?
We are very satisfied with Hotek’s product quality and service. Their personal approach, dedicated team and smooth communication make all the difference. A reliable partner we genuinely enjoy working with and would highly recommend to other hotels!
What do you dislike or think could be improved?
One area for improvement would be to provide more proactive updates regarding orders and ongoing requests, so customers are always aware of the progress. However, overall, we are very happy with the cooperation.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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