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Review of Smartness

9
Helpful support for optimizing prices and increasing bookings
receptionist from 25-49 room Airport/Conference Hotels in Napoli (Italy)
Verified
3 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
Smart Pricing has definitely helped us modify and optimize our rates, resulting in an increase in bookings. We appreciated the support we had in managing our prices and a more dynamic strategy compared to simply managing them manually. We really appreciated Smart Pricing's support in modifying and optimizing our prices, which helped us increase bookings. Customer service is a great strength: the team is always very helpful and responds quickly to requests. Furthermore, the platform is intuitive and easy to use, even for day-to-day rate management.
What do you dislike or think could be improved?
One area that could be improved is managing price expectations in specific situations. For example, when a date approaches and only one room remains available, it would be helpful to have greater flexibility in adjusting the rate, avoiding keeping the price too high, which could reduce the chances of sales. Even more precise management based on the actual probability of booking could make the service even more effective.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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