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Review of SiteMinder

10
GREAT THANKS TO KRITIKA FROM TECH SUPPORT.
Assistant manager from 25-49 room Boutique Hotels in Prague (Czech Republic)
Verified
2 days ago
Products Reviewed
Channel Managers
Booking Engine
Hotel Metasearch Management Software
What do you like most?
I had a serious issues with PASS Key for already couple of days. I tried with a chat, I CALLED MILLION TIMES but no one ever answered or called me back. Kritika was able to solve it for literally 2 minutes. Amazing job, well done.
What do you dislike or think could be improved?
Your support by phone, just impossible to reach you there, no one ever call you back especially if it's urgent issue.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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