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Review of hotellab

9
Smart Autopilot Pricing Delivered Occupancy and Revenue Growth Despite a Softening Market
RESERVATIONS & RECEPTION MAMAGER from 200 to 499 room City Center Hotels in Thessaloniki (Greece)
Verified
13 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
What do you like most: Hotellab's autopilot has been a real asset for our revenue strategy. During a period when Thessaloniki's market saw a broad drop in rates, the system's strategy allowed us to hold our position by prioritizing occupancy, and the result was that we actually grew both occupancy and total revenue instead of losing ground. Since moving into autopilot a few months ago, we've consistently seen stronger performance month over month, and the reporting we get now gives us a clear, reliable picture to make decisions with.
What do you dislike or think could be improved?
What could be improved: Early on we spent time aligning historical data to make sure everything matched up correctly. Once that was sorted, everything ran smoothly.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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